Customer Service Representative

[carlton Garrett ]

[] • [Houston Texas, brays villas apartments

216-***-****• [****************@*****.***] •

Objective

Reliable, detail-oriented, and customer-focused professional seeking a position at the airport where I can contribute to efficient operations, ensure passenger satisfaction, and support safety and security. Eager to grow in a dynamic, fast-paced environment with a reputable airline or airport authority.

Skills Summary

• Excellent communication and customer service skills

• Strong understanding of airport safety protocols and procedures

• Ability to work under pressure and in all weather conditions

• Physically fit; able to lift heavy baggage and equipment

• Proficient with computer systems and ticketing software

• Team player with high attention to detail

• Flexible schedule, including nights, weekends, and holidays

Professional Experience

Customer Service Representative

Walmart,target,Home Depot Retail Company – [Macedonia,Ohio ]

Jan 2023 – Present

• Assisted over 100 customers daily with inquiries, transactions, and issue resolution

• Handled cash and credit transactions accurately in a fast-paced environment

• Trained new employees on company policies and customer interaction techniques

• Consistently recognized for positive attitude and conflict resolution skills

Warehouse Associate

ABC Logistics – [Cleveland,ohio ]

Mar 2023– Dec 2025

• Loaded and unloaded shipments, inspected cargo, and managed inventory

• Maintained compliance with safety standards and procedures

• Used handheld scanners and forklifts to track and move packages

• Worked as part of a team to meet tight deadlines

Education

High School Diploma

Bedford high school – Bedford, OH

2025

Relevant Coursework: Aviation Basics, Customer Service, Workplace Safety

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