Account Executive Customer Success

Kaneesha Belton

Knightdale, US 919-***-**** ********.******@*****.***

LinkedIn: www.linkedin.com/in/kaneesha-belton-72009314 Senior Account Executive Enterprise Sales SaaS IT & Security Solutions Seasoned and results-driven Senior Account Executive with over 15 years of expertise in driving sales growth, forging strategic partnerships, and executing complex negotiations across the IT and pharmaceutical sectors. Proven track record in delivering exceptional customer success and exceeding sales targets while managing enterprise accounts and navigating complex sales cycles. Adept in engaging with C-level executives and fostering long-term relationships in fast-paced and competitive environments. Focused on delivering innovative solutions, optimizing operational efficiency, and cultivating new business opportunities.

PROFESSIONAL EXPERIENCE

Account Representative (Contractor)

Hitachi Energy Jun 2024 – Present

Remote / Knightdale, NC

• Developed and executed sales strategies, effectively engaged with customers and account managers to build and maintain strong relationships.

• Created and implemented target sales plans leveraging company tools to exceed performance objectives.

• Provided exceptional customer service by resolving complaints, handling inquiries, and delivering tailored solutions to meet client needs.

• Demonstrated deep technical knowledge of Hitachi Energy products and solutions, ensuring clients received optimal recommendations.

• Managed administrative tasks in sales processes, ensuring timely and accurate tracking of orders and bids.

Senior Account Executive

Flare Systems Jun 2022 – Jun 2023

Remote

• Exceeded sales objectives by securing 10+ new client accounts, with consistent quarterly territorial growth.

• Developed new business through strategic prospecting, leveraging cold outreach, referrals, and partner networks.

• Engaged with C-level decision-makers across U.S.-based organizations to close complex deals, enhancing the company’s market position.

• Negotiated competitive pricing and contracts, successfully finalizing high-value sales while ensuring long-term customer satisfaction.

• Championed SaaS and security solutions, driving product adoption and customer success. Senior Enterprise Acquisition Account Executive

Connection Enterprise Solutions Oct 2020 – Jun 2022 Remote

• Consistently exceeded sales targets, achieving 125% to 165% of quarterly goals and contributing to sustained territory growth.

• Advocated for Lenovo Data Center products, successfully promoting solutions to both new and established accounts.

• Cultivated relationships with C-level executives, understanding their strategic objectives, and aligning solutions to drive business growth.

• Facilitated enterprise-grade cloud solution adoption by presenting complex technical information and influencing executive-level decision-making.

• Delivered exceptional customer success by tailoring solutions to client-specific needs and ensuring a smooth transition from sales to implementation. Channel Account Executive – East Americas

BAE Systems Applied Intelligence Jan 2019 – Oct 2020 Remote

• Surpassed sales objectives consistently, achieving 115% to 165% of quarterly goals.

• Developed joint partner strategies, setting clear performance goals and financial targets to strengthen partner relationships.

• Delivered strategic business planning reviews to drive partner growth, collaborating with cross- functional teams to solve complex business challenges.

• Managed and nurtured relationships with key partners to maximize joint revenue opportunities across the region.

Sales Account Manager/Analyst

Mayne Pharmaceuticals Jan 2015 – Jan 2019

Raleigh, NC

• Exceeded sales targets consistently, achieving 150% to 215% of quarterly goals through effective territory growth strategies.

• Cultivated long-term relationships with key accounts, including drug store chains and senior independent living facilities.

• Led product teams in developing unified sales strategies, enhancing team communication and collaboration.

• Negotiated multi-million-dollar contracts and facilitated the delivery of complex pharmaceutical solutions to clients.

Senior Enterprise Account Executive

Lenovo Group Nov 2006 – Jun 2013

Morrisville, NC

• Consistently exceeded sales targets, achieving 120% to 385% of quarterly goals.

• Managed U.S. and international customer pipelines, utilizing CRM tools (SAP) for efficient sales processes and customer interactions.

• Developed profitable pricing proposals, successfully acquiring new business while maintaining positive client relationships through senior-level engagements.

• Collaborated across internal departments and business partners to develop and implement winning sales strategies.

• Conducted accurate forecasting, continuously analyzing customer needs to drive innovative solutions.

EDUCATION

Bachelor of Business Administration, Management

Shaw University, Raleigh, NC

SKILLS & CERTIFICATIONS

• B2B Sales & Enterprise Solutions

• Sales Forecasting & Strategic Planning

• Negotiation & Contract Management

• Client Success & Relationship Management

• Cloud Solutions & SaaS

• CRM Systems (Salesforce, SAP)

• C-Level Engagement & Account Management

• Data Analysis & Market Research

• Team Leadership & Collaboration

• Strategic Selling & New Business Development

TECHNOLOGICAL SKILLS

• CRM Tools: Salesforce, SAP, Microsoft Dynamics

• Office Suite: Microsoft Office (Excel, PowerPoint, Word)

• Cloud Platforms & IT Security Solutions

• Enterprise Sales Tools & Data Analysis

ADDITIONAL INFORMATION

• Proven track record of consistently exceeding sales goals and driving growth across multiple sectors, including IT, SaaS, and pharmaceutical industries.

• Highly skilled in establishing and maintaining relationships with C-level executives, decision- makers, and key stakeholders.

• Exceptional ability to adapt to rapidly changing markets and deliver results in competitive environments.

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