Customer Service Accounts Payable
Resume:
Irene M. Schindler
Parma, Ohio 44134
**********@*****.***
Professional Profile
Highly organized Administrator that can support an office staff, which requires multi-tasking, meeting deadlines as required, while working independently. Work well in resolving customer service issues and providing the best customer care.
Experience
Accounting Clerk – February 2015 – Present – Millennia Management Housing Co., Valley View, OH
Being employed by a management company I am responsible for managing the accounts payable for 27 properties and processing checks for payments on utilities, and other bills associated with the properties on a weekly basis. We process approximately 15/k checks per month. To date we manage over 222 properties and are continuing to grow. Follow up on vendor calls regarding payments on invoices, interact with accountants in house regarding the proper coding on invoices to ensure that the budgets are handled correctly for the properties. These properties are HUD properties & Elderly properties which have government funding which requires special requirements and handling.
Administrator/Customer Service – July 2011 – November 2015 Ace Business Solutions, Independence, OH
Customer Service work handling orders & calls requiring supplies needed by customers and following up on delivery of orders. A/R Collections. Research billing and contract inquiries. Obtain meter readings for monthly billing. Enter supply orders for customers and service technicians. Price quotes for supplies not covered under service contracts. Reception relief, as needed. Answering incoming calls and directing them appropriately.
Administrator – February 2008 – August 2008 Comptrol, Inc. Cleveland, OH
A/P-A/R, invoicing/billing & answering phones. Tracking work orders for cost measures. Credit checks. Tracked daily incoming and outgoing sales for the President. Maintained filing system. Ordered office supplies as needed. Other duties as required.
Office Administrator – October 2005 – February 2008 Future Unlimited, Inc. Parma Hts., OH
Worked on temporary assignments as needed in an office environment.
Region Administrator/Center Administrator
February 1998 – July 2003 Anacomp,Inc. Brooklyn, OH
Provided Administrative support to the VP of Professional Services Group as well as 6 area supervisors & their Direct reports for the N.E. Region, VP of the Data Center, Operations Cntr. And the Sales Staff. Various duties to include, customer service support, payroll, A/P, interacting with H.R. department and maintained confidential files for employees, answering phones, coordinating travel arrangements, company functions & greeting visitors, etc. Maintain all the files for the various departments. Typed contracts for sales departments. Responsible for ordering supplies needed for the office, data center and handled all service calls on office equipment as needed.
1986 – 1996 BP America, Cleveland, OH
Held various positons within the company during my time with BP America, due to better opportunities and promotions. A more detailed description of my duties can be provided.
Relevant Experience
MS Office, Word, Excel, PowerPoint, Outlook, Access, Quick Books 2007, Peachtree Software & Lotus 1-2-3, One-Site
References available upon request
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