Supply Chain and Information Technology

Javier J. Garcia

**** **** ***., *****, ** ***** - Phone: +1-786-***-****

E-mail: **************@*******.***

PROFILE:

Logistics and operations professional with extensive experience leading transformative changes in the areas of Business, Sales, Operations, Distribution, and Information Technology. Focused on the following areas of expertise: eCommerce, Fulfillment, Business Analyst, Project Manager, Data Analyst, Business Intelligence (BI), Logistics and Supply Chain Analyst, Inventory Management, Continuous Improvement process, Foreign-Trade Zones (FTZ) Administration, FTZ Operations, FTZ Production applications, Bonded warehouse administration, Bonded transportation, SCAC code permits, US Customs documentation and implementing a C-TPAT program and Internal Compliance Program. Specialized in Import/Export regulatory compliance process, as well as ERP, CRM, EDI, WMS, ACE/ABI systems integration, Database reports, and Excel PivotTable. Air/Ocean/Ground/Drayage/Warehousing rates negotiation, FMC service contract agreements implementation, RFPs, RFQs and SOPs process execution. Customer service-oriented, with excellent communication skills, and leader of the Passenger Service team for assigned accounts. Recognized for creating a positive and motivating work environment. Fluent in English and Spanish. EXPERIENCE:

KASSAIA Corp

Entrepreneur – Sales and Operation Manager – Customer project specialist (12/2024 - Present)

• Execute business relationships with customers and develop the distribution partner channel in LATAM and the Caribbean.

• Evaluate, select, and hire new commercial providers and establish SOPs for launching operations in the U.S.

• Implementation of trade agreements, signing POA and rates negotiations with suppliers and Logistics Services Providers.

• Coordinate Online Sales, eCommerce, fulfillment and distribution services, production lines and delivery processes.

• Single Point of Contact (POC) with customers, suppliers and services providers. COSTEX Tractor parts

Foreign Trade Zone (FTZ) Manager – US Customs compliance specialist (7/2023 – 12/2024)

• Responsible for the effective deployment of resources and management of the FTZ \ Free Zone areas \ Bonded warehouse \ office operations \ FTZ office documentation team. Average of 50 e214, 100 CBPF 7501 entries and 150 CBPF 7512.

• Accountable for competently managing warehouse staff of 20 employees in accordance with ISO and OSHA policies and procedures to ensure inventory accuracy, managing a Bonded inventory between 10M to 14M with a turnover ratio of 1.62.

• Maintain and develop strong relationships with domestic carriers, freight forwarding companies, customs brokerage and third-party logistics services providers. Inbound average of 40 containers and 150 shipments monthly.

• As an integral part of supply chain management, I focused on daily execution, archiving monthly sales of $1M, meeting monthly performance KPIs and continuous improvement operations. Increased sales by more than 100%, reducing operating costs and improving customer satisfaction.

• Saved $375K yearly eliminating brokerage fees by implementing and managing the In-House Broker program. EFL Global LLC

Air/Ocean Pricing Analyst – Ground transportation and US Customs specialist (5/2022 – 7/2023)

• Developing and maintaining business relationships with customers, global subsidiaries and US domestic offices, agents and key partner contacts to deliver an average of 10-20 daily transportation quotes that increases EFL revenues.

• Establish and preserve business relationships with the top ten EFL ocean carriers to obtain the best contract conditions, ensure contract validity, FMC, better (NAC/FAK) rates and filing rates with NRA.

• Created comprehensive ocean freight rate spreadsheets that easily identify point-to-point lanes, best rates, and optimal transit times making it easier for our customers to do business on EFL business model.

• Responsible for the attention/quotation of at least 3 domestic offices (Chicago/Houston/Los Angeles), 4 subsidiaries or global regions (Europe/Caribbean/Japan/Korea), 32 worldwide customers, as well as new opportunities or projects, managing RFQs and RFPs.

Javier J. Garcia – Resume; Page 1

General Power Limited

Logistics & Performance Analyst - Foreign Trade Zone (FTZ) specialist (11/2020 – 5/2022)

• Supported sales operations and customer service management, helping to sell and deliver an average of 20 sales orders of electrical generators a month with a monthly average income of $750K and earning 27% savings on freight costs.

• Responsible for overseeing and managing the product supply chain and controlling the movement of materials required to produce the manufacturing process (on average 4-5 electrical generators by week) and the delivery of these generators to the diverse customer warehouses (Domestics, Bonded or Free Trade Zone).

• Coordinate the access to the business-critical applications (CRM / SharePoint / Master Sales files / Dashboard) at any time from any location to ensure the customers and company financial and logistics requirements.

• Working hand-in-hand with the production manager and sales team leaders daily to manage the order cycle, enhancing business development and ensuring sustainability and customer satisfaction of like 250 sales orders yearly.

• Foreign Trade Zone (FTZ) implementation at General Power Miami office will result in a saving of $100K/annually. Swissport USA

Passenger Services Operations Coordinator - Team lead (10/2019 – 11/2020)

• Lead and manage passenger service staff to an effective operational 100% accuracy.

• Briefing and handling staff, solving problems and conflict with passengers and closing reports daily.

• Coordinate flight operations and customer relations (on average 3 flights per day) across a variety of airlines, from landing to departure, making sure all the aircrafts needs have been fulfilled in an effective and timely manner.

• Coordinate with Cargo, Catering, Fuel, Baggage, Security, and all other services for a successful operation to boarding 100% (170-240) of passengers by flight. Including activities as Safety & Compliance ramp coordinator, focal point with US Customs, CBP and immigration officers.

Brightstar Corporation

Business Data Analyst / Project Manager / Logistics Coordinator (3/2010 – 7/2019)

• Responsible for maintaining, analyzing, preparing, and presenting all transportation-related data and metrics monthly, including freight rates, transit times, department performance trend and KPIs.

• Part of a team to evaluate and negotiate freight contracts that represented $20M yearly spend and showing savings of at least

$5M a year.

• Implemented a Freight Billing Audit / EDI process with the Freight Forwarders to improve the process of over 1.5K invoices monthly. Developed 3 Global Transportation RFPs to select the Logistics Services Provider which generated between 15% - 20% cost saving.

• Lead in the department for Business Intelligence (BI) Solutions and assist team members to analyze and problem solve.

• Responsible for identifying opportunities for improvement in the day-to-day activities of the department and for coming up with technological and systems-oriented methods of optimizing workload. Brightstar Corporation

IT Consultant / Systems Engineer / DBA specialist (10/2006 – 3/2010)

• Reduced 20% the current engineering cycle time by improving the software automation process

• Obtain the best rates to reduce 15% of the costs of transport and transit time globally.

• Analyst of a project of Request for Proposal (RFP) to select the best Logistics Services Provider for Brightstar.

• Designed and developed a Database Web Application in MS Access that allows Brightstar to know, to review and calculate any transportation rates and data storing.

NOI-Solutions

Project Manager / Pre-Sales Engineer / System Engineer / Project Controller (5/2003-10/2006)

• Managed commercial and operational activities for the local office. Develop relationships with Latin-American offices and direct customers, representing annual sales of $100K.

• Negotiated contracted rates with commercial partners and services or integrator companies, reducing costs by 20%.

• Worked in inventory management, logistics services, database administration and vendor relationship.

• Implement standard operating procedures required by the industry, thereby reducing annual operating costs by 15%. Javier J. Garcia – Resume; Page 2

Petróleos de Venezuela (PDVSA / SAIC / INTESA)

Project Leader / Systems Engineer (9/1997 - 2/2003)

• Project leader, executing and controlling financial status of Information Technology (IT) projects.

• Developed commercial relationships, IT products and training for 10K customers.

• Supported clients on technical questions related to IT applications, providing customers with service solutions.

• Implemented commercial policies and business processes for the corporation and regulatory compliance. EDUCATION:

Title: Master of Business Administration (MBA in Finance) Years of study: 1998-2002

Institute: Universidad del Zulia, Venezuela

Title: Computer Engineer

Years of study: 1986-1991 (5-year degree)

Institute: Universidad Rafael Urdaneta, Venezuela

SKILLS & COMPETENCIES:

• Fluent in English and Spanish; intermediate in Italian and Portuguese.

• Highly recognized for special skills at working well under pressure and implementing process improvements.

• Fast learner, hard-working and cross functional Team Leader.

• Deep-rooted experience as Project Manager, controlling financial status and follow-up accounts of projects under execution leading cost optimization initiatives and resources.

• Experience in Pre-Sales, Sales Order, Contract Negotiation, SOPs and Request for Proposal (RFP) process.

• Managed Import/Export activities, hiring and reselling cargo space and Ocean/Air/Ground rates allocation. Contracting and monitoring international transportation by Ocean and Air from Asia/Europe/South America to USA,, LATAM, and Caribbean regions, making use of trade agreements such as NAFTA, USMCA, PTPA and TPA.

• Worked in a variety of operation roles related to Import/Export, Trade Compliance, C-TPAT certification, Domestic and International Transportation. Freight Billing Audit, BOL/AWB validation, Warehousing, In-House Customs Broker and Free Trade Zone operator.

• Extensive knowledge of systems and procedures relating to daily operations activities, Business Intelligence (BI), query and reporting tools, cloud collaboration solutions, workflow management, transformation business process, change management, project planning, management time, coordinated timing to QA and business process modeling.

• Management of communications and relationships with key customers.

• Cost optimization and process improvement. Contract negotiation

• Sales expertise to find more efficient and effective ways to generate production cost savings and higher corporate income. CERTIFICATION & TRAINING:

• Mayor’s Citizen Government Academy 2025 (Code Compliance Department City of DORAL 2025)

• Simplifying US FDA regulations of labeling and components (Registrar Corp. 2025)

• OSHA 30 Hour course (MMA - Marsh & McLennan Agency 2024)

• Safe operation of powered industrial lift truck certification (Costex 2023)

• US Customs Broker License Exam (MDC 2022)

• MDC College Credit Certificate in Logistics and Transportation Specialist (MDC 2022)

• CBP Security Area Identification and Foreign Trade Zone operator (US DHS 2019)

• Miami International Airport / US DHS-Customs Clearance (US CBP 2019)

• Certificate in Customers Services to the airline industry (Swissport 2019)

• Security Awareness Training (Swissport 2019)

• Dangerous Goods Awareness Training (Swissport 2019)

• Passenger Loading Bridge Operators Permit (MDAD 2019)

• Airport Services Regulations & Training – GOM / Security Procedures (TAP Portugal 2019)

• Import and Export Trade Compliance, Incoterms, US Customs Audit & Compliance Assessment (UNZ & CO 2017)

• Dangerous Goods regulations training and IATA Lithium Metal and Lithium-Ion Batteries transportation regulations

(Hazmat 2016) and (DGM Florida 2018).

Javier J. Garcia – Resume; Page 3

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