Supply Chain Project Manager

JAMES T. PETERS

Perrysburg, ***** OH +1-330-***-**** ************@*****.***

Summary

Results-driven operations and supply chain leader with over 10 years of experience optimizing logistics, managing teams, and driving process improvements to boost efficiency and reduce costs. Proven track record in strategic planning, vendor negotiation, and cross-functional collaboration to deliver consistent business growth. Adept at leveraging data-driven insights and technology to streamline operations and enhance customer satisfaction. Strong communicator and mentor committed to fostering high-performance cultures and achieving organizational goals. Skills

• KPIs

• ERP

• Logistics

• Budgeting

• Collaboration

• Communication

• Lean Six Sigma

• Risk Management

• CRM

• Supply Chain

• Transportation

• Team Leadership

• Inventory Control

• Strategic Planning

• Demand Planning

• Vendor Negotiation

• WMS

• SAP, Oracle)

• Data Analysis

• Cost Reduction

• Change Management

• Project Management

• Process Improvement

• Contract Management

Experience

President – Vistar Michigan 08/2021 to Current

Performance Food Group

• Led strategic business development initiatives that resulted in a 25% increase in regional market share, and strengthened long-term customer partnerships.

• Oversaw daily operations and multi-departmental leadership, ensuring seamless execution of logistics, sales, and customer service functions.

• Implemented cost-saving measures that reduced operational expenses by 18% without compromising service quality or employee satisfaction.

• Directed a cross-functional leadership team to achieve consistent year-over-year revenue growth through innovation, accountability, and performance optimization.

• Negotiated high-value contracts and vendor agreements, improving supply chain efficiency and enhancing profit margins.

Regional Director – East Operations 09/2019 to 08/2021 Performance Food Group

• Streamlined regional workflows and standardized best practices, reducing redundancies and cutting costs by over $1.2 million annually.

• Supervised and developed leadership teams across 10+ locations, fostering accountability and elevating overall performance metrics.

• Launched performance tracking systems that increased visibility into KPIs, enabling data-driven decisions and continuous process improvement.

• Collaborated with executive leadership to align regional strategies with corporate objectives, contributing to record-breaking annual revenue.

• Resolved complex operational challenges through strategic planning and stakeholder engagement, enhancing customer satisfaction scores by 30%.

Manager – Vistar Ohio Operations 04/2014 to 09/2019 Performance Food Group

• Spearheaded end-to-end operations at the Ohio distribution center, consistently exceeding performance benchmarks and ensuring seamless cross-functional coordination.

• Boosted warehouse productivity by 22% by redesigning workflow processes, implementing lean strategies, and leading targeted employee training initiatives.

• Built and led a high-performing team of 50+ employees, driving a culture of safety, efficiency, and continuous improvement that elevated operational output.

• Slashed order fulfillment errors by 35% through the introduction of rigorous quality control protocols and real-time inventory tracking systems.

• Partnered with sales and logistics teams to proactively align operational capacity with evolving customer demands, resulting in a measurable increase in client satisfaction and retention. Transportation Manager 03/2011 to 12/2013

Giant Eagle Warehouse Ohio USA

• Directed end-to-end transportation operations across a multi-state region, consistently achieving 98%+ on-time delivery rates and setting new standards for service excellence.

• Cut fleet operating costs by 20% through strategic route optimization, fuel reduction initiatives, and implementation of predictive maintenance programs.

• Led and developed a team of over 60 drivers and dispatchers, instilling a high-performance culture centered on safety, reliability, and continuous improvement.

• Rolled out advanced GPS tracking and real-time dispatch systems, significantly improving route transparency, reducing delays, and enhancing customer experience.

• Strengthened regulatory compliance and safety protocols, resulting in a 40% reduction in DOT violations and a spotless safety audit record.

Operations Manager 10/2003 to 03/2011

Yellow Roadway Corporation Ohio USA

• Oversaw daily operations for a high-volume distribution center, consistently meeting productivity targets while improving workflow efficiency by 25%.

• Implemented strategic process improvements that reduced operational costs by $750K annually without sacrificing service quality or team morale.

• Led cross-functional teams across logistics, inventory, and customer service, fostering collaboration that enhanced overall performance and accountability.

• Developed and executed KPI-driven performance tracking systems, enabling real-time decision-making and continuous operational improvements.

• Cultivated a results-focused team environment through hands-on leadership, mentorship, and clear goal-setting, resulting in a 30% boost in employee engagement.

Warehouse Manager 05/1997 to 10/2003

Eaton Corporation Ohio USA

• Led all aspects of warehouse operations—receiving, storage, inventory, and shipping—achieving a 99.7% order accuracy rate and elevating customer satisfaction.

• Boosted warehouse productivity by 28% by redesigning workflows, optimizing space utilization, and embedding lean methodologies.

• Slashed inventory shrinkage by 45% through rigorous inventory controls, real-time tracking systems, and accountability-driven team practices.

• Recruited, trained, and inspired a high-performing team of 40+ employees, cultivating a safety-first culture that cut workplace incidents by 60%.

• Championed the implementation of a cutting-edge WMS, increasing inventory accuracy and reducing order fulfillment time by 35%.

Supply & Logistics Roles 01/1993 to 01/1997

United States Marine Corps

• Streamlined supply chain operations, reducing lead times by 20% and boosting on-time delivery performance across multiple distribution centers.

• Coordinated logistics activities including transportation, warehousing, and inventory management, ensuring seamless flow of goods and materials.

• Led cross-functional teams to optimize routing and freight consolidation, cutting transportation costs by 18% without compromising delivery speed.

• Developed and enforced compliance programs aligned with industry regulations, reducing audit findings by 40% and strengthening risk management.

Education

Bachelor of Business Management 01/2009

Malone University Canton, OH, USA

Websites

• www.linkedin.com/in/jim-peters-ctp-567b1454

Certifications

• Certified Project Manager, Google, 01/24

• Certified Transportation Professional (CTP), National Private Truck Council, 01/13

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