General Manager Customer Service
Resume:
Jewel Mcgee
Houston, TX *****
*********@*****.***
Work Experience
Assistant General Manager (AGM)/Chef
State 28-Dallas, TX
February 2024 to Present
Responsible for day to day operations
Responsibilities include opening and closed restaurant order product and liquor scheduling teaching and creating a great food program and maintaining labor and food cost Kitchen Manager
Acme Oyster House-Houston, TX
March 2021 to Present
Responsible for supervising the restaurants kitchen staff in guidance to food and safety standards. Duties include training,scheduling and hiring of kitchen staff and assuring the cooks perform at a high quality level on food leaving the kitchen also responsible for inventory and keeping food and labor cost and a percentage to keep the restaurant in the best profit margin as possible CHEF
MR. ED'S RESTAURANT-New Orleans, LA
May 1990 to March 2020
Responsible for creating a menu concept, cooking, and preparing items that were placed on the menu
Managed 30-40 employees
Responsible for knowing and teaching every station in the kitchen
Ordered all product for the restaurant including produce, Sysco and seafood
Set menu prices
Responsible for opening and closing of the restaurant Education
DIPLOMA
FRANCIS T. NICHOLLS HIGH SCHOOL
May 1989
Skills
• Culinary Experience
• Kitchen Experience
• POS
• Catering
• Restaurant experience
• Inventory control
• Kitchen Management Experience
• Banquet Experience
• Profit & Loss
• Food Safety
• Cooking
• Merchandising
• Food Preparation
• Supervising Experience
• Food Production
• Labor Cost Analysis
• Restaurant Management (10+ years)
• Leadership
• Employee relations
• Customer service
• Bartending
• Meal Preparation
• Purchasing
• Cleaning Experience
• Forecasting
• Recruiting
• Restaurant experience
• Hotel experience
• Cooking
• Kitchen management
• Guest services
• Profit & loss
• POS
• Supervising experience
• Leadership
• Customer service
• Sales
• Recruiting
• Interviewing
• Teaching
• Purchasing
• Budgeting
• Forecasting
• Analysis skills
• Chef
• Bartending
• Marketing
• Succession planning
• Merchandising
• Restaurant management
• Kitchen experience
• Food preparation
• Time management
• Labor cost analysis
• Management
• Cost control
• Communication skills
• Procurement
• Fine dining experience
• Culinary experience
• Sanitation
• Organizational skills
• Seafood
• Team management
• Hospitality
• Cash handling
• Serving
• Cash register
• HACCP
• Baking
• Bar management
• Computer skills
• Microsoft Office
• Food service
• Events management
• Event planning
• Quality control
• Microsoft Outlook
Certifications and Licenses
ServSafe
Food Handler Certification
Driver's License
TABC Certification
Bartender License
OLCC Service Permit
MAST Permit
Additional Information
SKILLS
• Attention to details
• Ability to handle high stress environments
• Commitment to quality
• Excellent in customer relations
• Great problem-solving skills
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