Business Operations Project Manager
Resume:
Contact
Education
Phone
**********@*****.***
www.linkedin.com/in/amy-tyler-b7a04aaa
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AmyTyler
P r o j e c t M a n a g e r
Highly motivated and enthusiastic professional with exceptional, proven performance, committed to striving for your anticipated goals. An eager learner with extensive experience in employee supervision and company operations. Demonstrates record-setting team leadership, excellent coaching skills, and a talent for boosting employee morale. Quick to learn and driven to acquire new knowledge. Dedicated to providing a pleasant, goal-oriented environment. Experience
Manage an active pipeline of solar projects, ensuring the pipeline will see timely progress across each stage, and an ultimate goal of contract submission to solar installation in under 60 days. Communicate with the homeowner, consultant, and installer to resolve any issues holding up the project, including work order changes with the installer, HOA or interconnection blockers with the homeowner, financial stipulations, or any other blocker that might arise needing to be addressed so the project can move forward.
Work directly with all the installers and installation teams assigned to the projects to ensure seamless communication and maximum speed and efficiency.
Work with CRM systems to update status of projects timely, and ensure all reporting and analytics is accurate. Collaborate in a cross-functional teamwork environment with various departments such as Sales, Accounting, Customer Success, Legal, etc
Consistently a top performer in advancing the highest number of projects to the ready-to-install stage, achieving monthly highs of 219 and 198 projects.
Monitor and oversee major projects to ensure timely implementation. Collaborate with all stakeholders to ensure the timely delivery of projects. Coordinate with sales, pipeline, and contract verification teams to ensure smooth project progression to the business operations pipeline.
Refine, create, and manage Salesforce dashboards for Sales Leadership, reflecting key performance indicators for Business Operations.
Project Manager
Pipeline Coordinator
June 2023 - Present
January 2021 - April 2023
Powur, PBC l Riverside, CA
ADT Solar (Previously Sunpro Solar) l Mandeville, LA Colorado State University, Global Campus
Bachelor of Science,
Business Management
2019
Salesforce
Project Management
Meeting Minutes
Customer Engagement
Schedule Management
Onboarding
HRIS
Employee relations
Technological aptitude
Loan application evaluation
Profit and loss management
Account management
Audit preparation
Loan expertise
Customer retention
Financial product sales
Strong account analysis skills
Compliance
Banking laws and regulations
Expertise
Manage and oversee the progress of over 70 projects simultaneously, ensuring all project activities are completed on time.
Identify potential issues and technical challenges, and develop effective resolutions. Maintain an exceptional customer experience by supporting all aspects of solar projects Work and communicate with all company personnel, including Management, Sales, Accounting, Field, and Office staff.
Maintain relationships with utility companies, REP’s, municipalities, and HOA’s. Ability to prepare and submit all documents required for permits, utilities, and HOA approvals. Organize and schedule installations, inspections, etc. Update project management database with appropriate status. Ensure the timely achievement of permission to operate. Create PV watts report and other necessary reports as needed Project Coordinator
March 2020 - January 2021
Sunpro Solar l Mandeville, LA
Senior Consumer Loan Specialist
July 2016 - March 2020
Republic Finance LLC. l Slidell, LA
Develop action plans to enhance operational controls, mitigate losses, and ensure consistent customer service, resulting in a superior client experience.
Supervised a team of five branch employees, providing performance evaluations and recommendations. Actively seeks opportunities to originate new loan business with new and existing customers. Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants. Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance. Reference
415 - 342 - 2802
Yev Shkelev
Phone:
Email : ********@*****.***
Project Manager III, Powur PBC
858 - 779 - 1465
Scott Klepetar
Phone:
Email : *************@*****.***
Operations Manager, Powur PBC
Kimberly Iberico
Phone:
Email : ********.*******@*****.***
Live Nation Entertainment,
Regional Marketing Director
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