Contract Management Senior Director

Bernard L MacArthur

*** ***** ***, ***********, ****. 01118 *******.*********@*****.***

413-***-**** https://www.linkedin.com/in/bernardlmacarthur/ Career Objective

Results-oriented 25-year plus career Contract Management professional seeking to utilize education, experience, and proven capabilities to increase profits for a well-respected and progressive organization. Accomplished and dedicated business leader with a proven track record of negotiating positive outcomes. Team leader with the ability to rally diverse groups around ambitious, common-sense goals to realize exceptional results utilizing broad-based competencies. Work Experience

ZOLL Medical Inc., Global Sales Contract Management – Senior Director

● Leads a global contract management team of 39 professionals across North America, EMEA, and APAC, expanding the team through strategic hiring and organizational redesign.

● Oversee end-to-end contract lifecycle for portfolios exceeding $1.2B annually, ensuring adherence to regulatory, legal, and internal standards.

● Engineered scalable processes and digital workflows that reduced contract cycle time by just under 22%; which saved 2.5 resource-head times that were used elsewhere.

● Served as executive liaison with legal, finance, and 3 other divisions to align contract strategy with enterprise objectives across the contract management pathways.

● Spearheaded implementation of Salesforce to drive automation, visibility, automated workflows, and analytics in contract operations.

● Using Lean principles, analyzed major processes in each contracting function (Distribution, GPO, Military/Federal, and Local/Direct contracts) for leaks and gaps.

● Led negotiations and contract integration for key M&A transactions, contributing to seamless post-acquisition transitions.

● Onboarded a CLMS system to manage the contract lifecycle from execution to completion. Thermo Fisher Scientific, Bioproduction Group – Associate Director, Contracts & Negotiations

● Hired and trained global Commercial Contracts Management team of 20 plus individuals utilizing online resources and target learning information.

● Reduced contract negotiation time by 30% with newly created negotiation playbook and contract procedures.

● Developed CLMS repository for all global contracts, allowing for reporting on specific and relevant contract terms.

● Reporting monthly to executive leadership on all aspects of spend and contracting, including budgeting, ROI, bids/tenders awarded/lost, and price increase realizations.

● Successfully negotiated customer contracts totaling 3 billion in yearly revenue.

● Lead executive team to develop strategic objectives and action planning to increase vendor and customer engagement.

● Implemented standardized commercial agreement templates, reviews, financial reviews, and signature authorities resulting in a 27% reduction in response times.

● Provided day-to-day leadership and management to all divisions within the company for all aspects of customer and vendor engagements.

GE Healthcare – Associate Director, Commercial Operations (Vendor and Customer)

● Developed new business process by forming and leading internal and external team of SMEs over 10-month period. New process resulted in contract turnaround time reduced from 29 business days to 5.

● Lead team of cross-functional managers to create all new templates for business unit, including a negotiation playbook with alternative clauses.

● Initiated new metrics tracking indicators and processes, allowing for the streamlining of contractual process to reduce time wasters.

● Negotiated, drafted and reviewed over 2000 customer and vendor sales and service agreements, Federal procurement contracts, GSA schedules, consulting agreements, non-disclosure agreements, clinical trial agreements, marketing agreements, employment agreements, and intellectual property assignments and licenses totaling ~3B in revenue.

● Hired, trained, and managed team of contract managers and business operational analysts. Computer Sciences Corporation – Sr. Manager, Contracts & Vendor Management

● Hired, developed, and lead multi-stream cross-functional global team of 25 contract managers.

● Drafted, negotiated, signed, and managed complex commercial and defense related IT Outsourcing agreements for 5 of the top Fortune 500 companies.

● Served as SME for compliance issues on FAR/DFAR issues.

● Lead negotiation teams for all mid-to-large sized ($450MM-$1B) outsourcing agreements resulting in ~140 agreements with an OI averaging 17% and net revenue to CSC of ~21 billion in total sales.

● Working with cross-functional legal team, developed and instituted new compliance and training modules for all contracts personnel.

● Developed new metric tracking and CLMS database for all contracts, which lead to risk analysis dashboard of contractual language used within our contracts.

Key Competencies

Results Driven Understands risk management and takes appropriate risks to accomplish goals. Focuses direct reports and team leads on critical activities that yield a high impact for department and company. Holds team accountable for delivering high-quality results on time and within budget. Develops a plan for execution with the team to garner commitment and buy-in. Strategic Plan Continuously identifies and evaluates viable future opportunities for the business; selects and exploits the activities that will result in the greatest return. Demonstrates an understanding of key business drivers and product attributes within department and sets team plans toward maximizing success of those attributes. Understands impact of cross-functional plans and decisions and utilizes this knowledge to drive team toward increasing business unit’s financial performance. Goal Oriented Proven track record of recognizing and rewarding others when they suggest innovations and improvements. Fostering an environment where people feel “safe” taking risks (i.e., acknowledges that mistakes and failures occur and focuses on learning from them rather than placing blame). Providing a forum for team members to share ideas and knowledge and brainstorm new approaches. Creating and reinforcing a culture of being proactive and taking initiative to improve existing processes and procedures. Skills

● Excellent analysis of contract terms and conditions, and ability to negotiate independently.

● Expert at streamlining the contract process and procedure to minimize execution time.

● Budgeting and forecasting experience.

● Knowledge of risk assessment and risk management areas.

● Excels at coaching and mentoring of new and existing talent.

● Program and project management experience; Green Belt in Six Sigma

● Ability to adapt to a cyclical workload.

● Results driven leadership of cross-functional teams; ability to negotiate complex contracts.

● Subject matter expert and trainer for negotiation process and methods, including Getting to Purple. Education

Western New England College, School of Law - Juris Doctor Our Lady of the Elms College - Bachelor of Paralegal Studies Highlights

Council Member, 2018-current, World Commerce and Contracting (formerly IACCM)

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