Janet Nelson
Assistant Manager and Hunan Resources Department
Norwalk, OH 44857
*****.********@*****.***
Professional Summary
I am looking to achieve and set goals that will comprehend working skills and other skills in the workplace. I am also looking for skills that I can take with me to other departments of a company should I be promoted. I have great multi tasking skills. I have also great computer skills, and great phone skills. I have to knowledge of how to run a POS system in a store and a regular cash register. Also, how to load and run big manufacturing washers and dryers. I am looking for a full time job that is 40+ hours a week and a stationed position with a company.
I have 15 years of executive assistance experience from high through college. Business professional with versatile and customer service skills: Legal education. Office skills: ability to work independently or as a part of a team, enthusiastic and motivated to work with other coworkers to accomplish the job correctly the first time. Computer advanced including: Microsoft Word, Excel, PowerPoint applications, Publisher, Data entry, Bookkeeping, Accounts Payable and receivable including Outlook, Office management and prioritizing office and client files. Worked in Human Resources department as an administrative assistant answering phones, delegating tasks, data entry, and other communication Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Manager - HR
JCPenney-Sandusky, OH
January 1999 to March 2022
• Greet customers
• Work on the sales floor
• Collect left shoes from the stock rooms
• Assist manager and other co-workers
• Sold Retail
• Supervised floor sales
• Supervised cashiers and register transactions
• Contributed to company's marketing strategy
• Identified sales opportunities and acted on leads
• Consistently met or surpassed quotas of four hour is my shift sales per quarter
• Established and maintained relationships with customers and Managers
• Confirmed contact information
• Presented products to clients and Shoe Department
• Managed customer escalations
• Was able to showcase product knowledge and address concerns of customers and clients
• Provided outstanding customer service
• Stocked inventory
• Human resources department
• Answered phones and emails
• Assisted with customers
• Data entry
• Product planning
• Microsoft Teams office
• Microsoft programs
Education
Associates in Paralegal
Ohio Business College - Sandusky, OH
October 2015
GED in Distributed Education Clubs of America
Norwalk City School - Norwalk, OH
May 2010
Skills
• Fair Housing regulations
• Social media management
• Senior care
• Operating systems
• Organizational skills
• Teaching
• Leadership
• Wireless sales
• Barista experience
• Conflict management
• Assistant manager experience
• Customer Service (10+ years)
• Windows
• Fraud prevention and detection
• Education (10+ years)
• Planograms
• Legal Research (10+ years)
• Supervising experience
• POS
• QuickBooks (10+ years)
• Profit & Loss
• Nursing
• Documentation review
• Time management
• Accounts Receivable (10+ years)
• Loan processing
• Inside Sales (10+ years)
• Microsoft Outlook Calendar
• Financial services
• Management (10+ years)
• Recruiting
• Mac OS
• SharePoint
• Microsoft Excel
• Data entry
• Cash register
• Spanish
• Multilingual
• Hospitality management
• Spanish
• Stocking
• Call Center (10+ years)
• Cash handling
• Developmental disabilities experience
• Medical billing
• Warehouse experience
• SAP
• Produce
• Staff training
• Inventory control
• Transportation management systems
• Project Management
• Continuous improvement
• 10 key calculator
• Management
• Journal Entries
• Store management
• Accounting software
• Raiser's Edge
• Relational databases
• CRM software
• Hospital experience
• Social work
• B2B sales
• ADP
• ATS
• Driving
• Direct support
• Bilingual
• Medical terminology
• Custodial experience
• HRIS
• Early childhood education
• Front desk
• Sales
• Administrative experience
• Guest services
• Computer skills
• Accounting
• Bilingual (3 years)
• Account Management (10+ years)
• Sales management
• Community and Human resources (10+ years)
• Inventory management
• Recreational therapy
• Production planning
• Bilingual
• Management
• Conflict management
• Sales (10+ years)
• Event Planning (10+ years)
• Sales management
• Dental office experience
• Databases (10+ years)
• Cash handling
• Manufacturing
• Time management
• Teaching
• Jewelry sales
• Retail sales
• Financial sales
• Paralegal
• Merchandising (10+ years)
• Organizational skills
• Accounts Payable
• Microsoft Office
• Basic math
• Customer service
• Host/hostess experience
• Warehouse experience
• Serving
• General Ledger Accounting
• Medical records
• Math
• Office Experience (10+ years)
• Kronos
• Microsoft Outlook (10+ years)
• Pricing
• Payroll (10+ years)
• Financial services
• Financial planning
• Clerical experience
• Accounting software
• Customer Care (10+ years)
• Microsoft Word
• Sage
• Hotel experience
• Cleaning
• Google Docs
• Outside Sales (10+ years)
• Dental receptionist
• Industrial cleaning
• English (10+ years)
• Accounting
• Communication skills
• Food service management
• Care plans
• Presentation skills
• Bartending
• Employment & labor law
• Banking (10+ years)
• Phone etiquette
• Sales
• Performance management
• Childcare
• Administrative experience (10+ years)
• Office experience
• Hospitality
• Dental Receptionist
• Commercial Cleaning (9 years)
• Legal Drafting (10+ years)
• Paralegal
• Bus driving
• Horticulture
• Customer service
• Communication skills
• Customer service
• Customer service
• Succession planning
• Leadership
• Office experience
• Account Reconciliation
• Marketing
• Writing skills
• Quality systems
• Classroom experience
• Administrative and Business Operations (10+ years)
• Accounts payable
• Caregiving
• MARKETING (10+ years)
• Relationship management
• Business development
• Adobe Acrobat
• Negotiation (10+ years)
• HR sourcing
• Merchandising
• Interviewing (10+ years)
• Office Management (10+ years)
• Instruction (10+ years)
• Sage
• Advertising sales
• Front desk
• Banking
• Proofreading
• Filing
• Budgeting
• Telecommunication
• User Interface (UI)
• Supervising experience
• Kanban
• Windows
• Accounting (10+ years)
• iOS
• Typing
• CSR (10+ years)
• Retail management
• Analysis skills
• Case management (10+ years)
• English
• Management
• Bookkeeping
• Volunteer management
• Quality Assurance
• Hospitality
• Store management
• Food service
• Typing
• Computer skills
• Word processing
• Plastics injection molding
• Analysis skills
• Microsoft Excel
• Microsoft Word
• Office management
• TILA
• Communication skills
• Quality inspection
• Restaurant management
• Account management
• Inside sales
• Product demos
• Multi-line phone systems
• Microsoft Office (10+ years)
• QuickBooks
• Residential cleaning
• Oracle
• Customer service
• 3PL
• Retail math
• Personal Assistant Experience (10+ years)
• Microsoft Outlook
• Filing
• Retail management
• Law office
• Legal (10+ years)
• Recruiting
• Restaurant experience
• Serving
• HRIS (10+ years)
• Classroom Management
• Purchasing
• Medical scheduling
• Microsoft Publisher
• Phone etiquette
• Training & development
• Outbound calling
• Administrative Assistant (10+ years)
• Supervising experience
• Human resources (10+ years)
• Dementia care
• Events management
• Microsoft Powerpoint
• Sales support
• Leadership
• Guest services
• Adobe Creative Suite
• Bank Reconciliation
• Microsoft Excel
• Microsoft Office
• Janitorial experience
• Optical experience
• EDI
• Loan processing
• Community and Human Resources (10+ years)
• Financial Report Writing (10+ years)
• Mentoring
• Management
• GAAP
• Quality assurance
• Grocery store
• Microsoft Office
• Quality control
• Upselling (10+ years)
• Title processing
• Human resources
• CSS
• Computer skills
• Medical receptionist
• Ellucian
• Customer Support (10+ years)
• Medical administrative support
• Customer support
• Order entry
• Clerical experience
• Forecasting
• Addiction counseling
• Medical office experience
• Medical terminology
• Data collection
• iOS
• EMR systems
• Schematics
• Operating systems
• Community (10+ years)
• Supply chain management
• Microsoft Powerpoint
• ERP systems
• Early childhood education
• Restaurant experience
• Sales
Certifications and Licenses
Certified Coding Associate
Present
ASE Parts Specialist Certification
Present
Property & Casualty License
Present
Securities Industry Essentials
Present
Series 65
Present
Esthetician License
Present
Certified Professional Coder
Present
Paraprofessional Certification
Present
Paralegal Certificate
Present
SIDS Certification
Present
CNA
Present
Series 66
Present
Non-CDL Class C
Present
Social Work License
Present
Series 6
Present
Series 63
Present
Certified Accounts Payable Professional
Present
BLS Certification
Present
RHIA
Present
Professional Educator License
Present
Special Education Certification
Present
Medical Coding Certification
Present
FINRA License
Present
Certified Coding Specialist
Present
Medical Billing Certification
Present
ASE Certification
Present
Substitute Teaching Certification
Present
Series 7
Present
Montessori Certification
Present
Clinical Social Worker
Present
AHIMA
Present
Child Development Associate Certification
June 2011 to Present
First Aid Certification
June 2011 to Present
Infant & Toddler Certification
June 2011 to Present
Teaching Certification
January 2011 to Present
CPR Certification
AED Certification
Professional In Human Resources
Certified Medical Assistant
Senior Professional in Human Resources
Food Handler Certification
Medical Laboratory Scientist Certification
Executive assistant
ServSafe
Certified Notary Public
Cosmetology License
RHIT
Driver's License
January 2010 to January 2024
Life Insurance License
Senior Professional in Human Resources
CMCA
Senior Professional in Human Resources
CompTIA Network+
Certified Coding Associate
Special Education Certification
Driver's License
CPR Certification
NRCMA
Pharmacy Intern License
Certified Safety Professional
Certified Notary Public
CCMA Certification
Certified Apartment Manager
Certified Bookkeeper
Child Development Associate Certification
Fundamental Payroll Certification
CompTIA A+
Associate Safety Professional
Certified Property Manager
Medical Coding Certification
Senior Professional in Human Resources
EMT Certification
First Aid Certification
Driver's License
Professional In Human Resources
Additional Information
Professional Skills
Computer Experience: Advanced
Marketing Experience: Advanced