PATTI MARLAND-STEVENS
Professional Summary:
Dedicated, organized, efficient, detail and solutions-oriented Administrative Professional with extensive experience as a source of support, coordination, planning, office management and execution of daily administrative functions for successful Executives, Directors and Organizations.
Skills:
Proficient MS Office Suite knowledge – Outlook, Word, Excel, PowerPoint
Senior level responsibility management
Employee training and development
Project and Event management
Virtual meeting/Webinar facilitation
Data analysis
Multi-level Calendar/Schedule management
Compliance master
Report development
Cost-effective travel coordination
Expense monitoring
Budget monitoring
Dedicated team focus
Independent worker
Office Management and maintenance
Multi-media expertise
Board/executive/client liaison
File maintenance
Professional correspondence communication expert
Inventory management
Focused leadership
Database, contract, license and certifications management
Confidentiality master
Supervisor experience
Resourceful
Critical thinker
Excellent Telephone skills
Document management
General office skills – word processing. scanning, data input
Solution focused
Finance background
Work History:
Executive Assistant/Quality Assurance Coordinator/Concierge
7/2023 – 4/2025
THE ARC OF SPOKANE – Spokane, Washington
Office Coordinator (Contracted Consultant for Facilitation of Business
Purchase and Systems Setup)
11/2022 – 7/2023
SPOKANE WORKERS COOPERATIVE – Spokane, Washington
Executive Assistant (Contracted for Budget Planning Season)
7/2022 – 10/2022
CITY OF SPOKANE – Spokane, Washington
Executive Assistant (Contracted Consultant for Fundraising Planning) 3/2022 – 7/2022
BELIEVE IN ME – FOUNDATION FOR KIDS – Spokane, Washington
Compliance/Marketing Administrator
7/2020 – 3/2022
WESTERN UNITED LIFE ASSURANCE/MANHATTAN LIFE – Spokane, Washington
Regional Assistant (COVID Shutdown)
1/2020 – 6/2020
KELLER WILLIAMS REALTY INTERNATIONAL – Spokane, Washington
Administrative Professional
5/2019 – 1/2020
OFFICE TEAM/ROBERT HALF, INTERNATIONAL - Spokane, Washington
Executive Administrative Assistant
7/2018 – 5/2019
CU*NORTHWEST- Liberty Lake, Washington
Executive Assistant
3/2016 – 7/2018
SPOKANE FEDERAL CREDIT UNION - Spokane, Washington
Education and Consulting Coordinator
8/2015 – 2/2016
HEALTHCARE RESOURCE GROUP - Spokane Valley, Washington
Operations Coordinator
2/2014 – 8/2015
POST FALLS FOOD BANK - Post Falls, Idaho
Administrative Professional
2/2011 – 2/2014
OFFICE TEAM/ROBERT HALF, INTERNATIONAL - Spokane, Washington
Senior Administrative Assistant to the Bank President/Marketing Representative
1/2005 – 7/2011
PANHANDLE STATE BANK - Coeur d'Alene, Idaho
Education:
Associate of Arts: English/Communications
COLLEGE OF THE SISKIYOUS - Weed, California
3.79 GPA
Member of Phil Theta Kappa Honor Society
Dean's List
Contributor/Editor - Weekly Student Newsletter
Certificate: Business Management
SHASTA COLLEGE - Redding, California
Business Writing seminar
Coursework in Organizational Behavior, Compensation, Labor Relations and Recruitment
Extensive administrative support training
Accomplishments
Awarded "Impact Player of the Year" for my contribution to the creation of Customer Service Manual and dedication to extensive staff Customer Service training.
Realized tripled membership in my tenure as Office Manager of the Mount Shasta Chamber of Commerce.
Attained and was recognized for Quarter Million Dollar Club status in first three months of tenure as a Licensed Personal Banker by consistently meeting and exceeding sales goals.
(C) 208-***-**** *************@*****.***