Tessa Thompson
*****.*********@*****.*** 601-***-**** LinkedIn: linkedin.com/in/tessathompson
Madison, USA
Human Resources Generalist
Strategic HR professional with 10+ years of experience driving operational efficiency, enhancing employee satisfaction, and aligning HR strategies with business objectives. Proven expertise in HR metrics consulting, talent acquisition, conflict resolution, and diversity & inclusion initiatives. Adept at fostering a collaborative work culture and optimizing HR processes. Core Competencies
● Employee Relations & Engagement
● Talent Acquisition & Recruitment
● HR Policy Development
● Compensation & Benefits Administration
● Performance Management
● Compliance & Labor Law
● Training & Development
● HRIS & Payroll Administration
● Diversity, Equity & Inclusion (DEI)
● Organizational Learning & Development
● Leadership Development
● Strategic Communication & Team Building
Professional Experience
Human Resources Generalist Consultant
PRIMUS Business Management – Madison, USA Mar 2023 – Jan 2025
● Designed and implemented HR policies, improving operational efficiency and employee satisfaction.
● Administered multi-state payroll and benefits, ensuring 100% compliance with labor regulations.
● Conducted HR audits, recommending corrective actions that enhanced accuracy and regulatory adherence.
● Fostered a collaborative work environment, improving employee relations and engagement.
Project Manager
ICONMA – Madison, USA Mar 2022 – Mar 2023
● Led cross-functional teams, improving project efficiency and client satisfaction.
● Streamlined workflows, reducing project completion times by 20%.
● Implemented risk management strategies, minimizing delays and cost overruns.
● Managed project lifecycles, ensuring timely, budget-conscious, and high-quality deliverables.
Interim Human Resources Manager
Levi Strauss & Co. – Madison, USA Aug 2021 – Feb 2022
● Optimized recruitment processes, reducing time-to-hire by 12% and improving team efficiency.
● Developed employee engagement initiatives, boosting satisfaction scores by 15%.
● Enhanced HR operations, cutting administrative costs and streamlining workflows.
● Resolved complex employee relations issues, fostering a positive workplace culture. Senior Human Resources Generalist
Levi Strauss & Co. – Madison, USA Dec 2019 – Aug 2021
● Led recruitment efforts, decreasing time-to-hire by 45% while improving candidate quality.
● Implemented employee engagement programs, increasing satisfaction and retention.
● Facilitated conflict resolution, enhancing team collaboration and productivity. Talent Acquisition Specialist
Continuum Global Solutions – Madison, USA May 2019 – Nov 2019
● Sourced and screened candidates, successfully filling 75+ positions in six months.
● Streamlined recruitment processes, cutting time-to-hire by 20%.
● Partnered with hiring managers to align talent acquisition with workforce planning. Employee Relations Specialist
Nissan Motor Corporation – Madison, USA Oct 2016 – Mar 2019
● Led employee relations initiatives, reducing workplace grievances by 40%.
● Developed policies that improved morale and increased employee satisfaction.
● Conducted conflict resolution training for managers, fostering team cohesion.
● Analyzed feedback to reduce turnover by 25%, strengthening workforce stability. Education & Certifications
Master of Business Administration (MBA) – Jones International University 2009 – 2012 Business/Corporate Communications
Bachelor of Science (BS) – Mississippi College 2001 – 2005 Public Relations, Advertising, and Applied Communication Technical Skills
● ADP Payroll Gusto BambooHR HRIS Systems
● Emotional Intelligence in Leadership
● DEI Initiative Implementation
● Workplace Safety Compliance