Warehouse Operations Data Entry
Resume:
Thomas
Oswalt
Cook/Forklift
Operator/Logistics
Thomas Oswalt
St. Petersburg, FL 33711
*************@*****.***
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Skills
Cooking, food handling, effective communication, OSHA 30 certified, shipping and receiving, warehouse operations, merchandise restocking, cleaning and organization, food preparation, crew leadership, forklift certified, team player, work ethic and integrity.
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Experience
Gators Dockside / Cook
JUNE 2016 - SEPTEMBER 2016, OCALA, FL
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained food safety and sanitation standards.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Communicated closely with servers to fully understand special orders for customers.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
SITEL Worldwide / Phone Banking Officer
JANUARY 2016 - JUNE 2016, OCALA, FL
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Mitigated potential security risks by verifying client identities before discussing sensitive account information over the phone.
- Collaborated closely with colleagues, fostering a positive work environment that led to increased productivity within the team.
- Contributed to team success by consistently meeting or exceeding performance metrics.
- Navigated complex banking systems proficiently, increasing accuracy of customer data entry and reducing errors.
- Enhanced customer satisfaction by efficiently handling a high volume of inbound calls and addressing their banking needs.
- Discussed financial options with clients and provided informed suggestions.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Ansaphone / Phone Representative
OCTOBER 2015 - JANUARY 2016, OCALA, FL
- Participated in training programs, applying new knowledge to enhance skills and job performance.
- Streamlined call handling processes for increased productivity and reduced average call times.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained new personnel regarding company operations, policies, and services.
Maloney’s Irish Pub / Cook
JANUARY 2015 - SEPTEMBER 2015, TAMPA, FL
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepare cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business. Wal-Mart Supercenter / Overnight Stocker
JANUARY 2014 - DECEMBER 2014, WIMAUMA, FL
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from the sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day's operation.
America’s Car Wash / Car Detailer
JANUARY 2013 - DECEMBER 2013, SUN CITY CENTER, FL
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines. Federal Marine Terminals Inc. / Rigger Foreman, Forklift Operator OCTOBER 2008 - OCTOBER 2012, PALMETTO, FL
- Created and maintained a safe work environment by enforcing strict adherence to safety protocol, fostering a culture of accountability, and addressing potential hazards promptly.
- Streamlined communication between riggers, crane operators, and supervisors for more efficient project execution.
- Increased team morale by promoting a positive work environment and recognizing individual achievements.
- Mentored junior employees in rigging techniques, cultivating strong teamwork dynamics across departments.
Sonny’s Real Pit BBQ / Cashier
JANUARY 2007 - JULY 2008, SUN CITY CENTER, FL
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Work flexible schedule and extra shifts to meet business needs.
- Operated a cash register for cash, checks, and credit card transactions with excellent accuracy levels.
Freedom Plaza Center / Busser
JANUARY 2006 - DECEMBER 2006, SUN CITY CENTER, FL
- Reset and clean tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
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Education
Hillsborough Community College / Associate of Science JANUARY 2009 - PRESENT, TAMPA, FL
East Bay High School / High School Diploma
2004 - 2008, GIBSONTON, FL
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