Call Center Representative

LORA LEE SCHAIBLE

850-***-****

***********@*********.***

PROFESSIONAL SUMMARY

Experienced Accountant with 15+ years of financial management across diverse industries. Expertise in cost control, financial reporting, payroll, and tax compliance. Proven ability to streamline processes, support operations, and deliver insights to drive business performance. Skilled in customer service and cross-department collaboration.

CORE COMPETENCIES

• Financial Reporting • Month-End Close • Payroll & Tax Compliance

• Budgeting & Forecasting • Cost & Margin Analysis • A/P & A/R

• Sales & Use Tax Filing • Balance Sheet Reconciliation • Staff Supervision

PROFESSIONAL EXPERIENCE

Glee Development LLC Self-Employment – Florida

Accountant, Administrator, Operations Support 2004 – 2025

• Directed financial activity, spending procedures, and cost reviews

• Prepared financial reports and daily sales/margin analysis

• Managed payroll (Forms 941, 940, RT-6), A/P, A/R, and state tax filings

• Supported operations managers and handled customer service

ServiceMaster TruGreen Chemlawn – Memphis, TN

Division Controller Senior Accountant Regional Accountant 1998 – 2003

• Supervised and trained 4 regional accountants

• Oversaw financial operations for 54–76 branch locations

• Led month-end close, balance sheet reviews, and budget presentations

• Provided reporting and analysis to DVP, CFO, and cross-functional teams

EDUCATION

University of Memphis

Bachelor of Business Administration – Accounting

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