Customer Service Inventory Management

Almaz Yohanis

Calgary, AB 403-***-**** *********@*****.***

HIGHLIGHTS OF QUALIFICATIONS AND SKILLS

Ability to work collaboratively in a team environment while also being self-motivated

Quick learner who adapts well to new challenges and environments

Two years of experience in packaging, stocking, receiving, and shipping, ensuring accurate inventory management and timely order fulfillment

One year of experience in maintaining cleanliness and organization in various settings, with a focus on efficiency and safety

One year of experience in providing hair styling services, demonstrating creativity and strong interpersonal skills

WORK EXPERIENCE

Hair Stylist Mahi Hair Styling, Ethiopia Dec 2023 – Sep 2024

Delivered hair styling services to clients, including cuts, colors, and treatments.

Provided excellent customer service and maintained a friendly, professional atmosphere.

Stayed updated on the latest hair trends and techniques.

Cleaner Ristorant Fkri, Ethiopia Jan 2022 – Nov 2023

Provided cleaning services for restaurant, ensuring a clean and safe environment.

Utilized effective cleaning techniques and products to maintain high standards of cleanliness.

Managed time effectively to meet client needs and deadlines.

Warehouse Associate, Ethiopia Hotel, Ethiopia Dec 2019 – Dec 2021

Managed packaging, stocking, receiving, and shipping of goods, ensuring accuracy and efficiency.

Operated warehouse equipment and maintained safety standards.

Assisted with inventory management and organization of stock.

EDUCATION AND TRAINING:

Modular Employment Training Program (METP) June 2025

Calgary Immigrant Women’s Association (CIWA), Calgary AB

Schedules & phones

Health & Safety

Working with others

Customer Service

Interview Skills

Workplace Expectations

Kitchen Help Skills

Room Attendant Skills

Weights, Measures and Portions

Basic Computer

WHMIS Certificate, Calgary Immigrant Women’s Association (CIWA) May 2025

Basic Food Safety Certificate, Alberta Health Services, Calgary May 2025

High School Diploma, Asmara High School, Asmara, Eritrea 2017

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