Customer Service Office Manager
Resume:
HOLLY PARHAM
CONTACT
™&%*************@*****.***
* *** ******* **. ***** NC, 27542
PROFILE SUMMARY
Dedicated and versatile professional with strong leadership and
communication skills, offering experience in veterinary healthcare,
office administration, and retail sales. Known for multitasking in fast-
paced environments, solving problems efficiently, and maintaining
excellent client relationships. Quick learner with a passion for
organization and high-quality service.
EDUCATION
August 2017 - July 2022
CHARLES B. AYCOCK
¢ High school Diploma
SKILLS
e Leadership & Team Management
¢ Customer Service
¢ Client Communications
¢ Office Organization & Filling
¢ Typing & Computer Proficiency
e Multitasking & Problem Solving
e Veterinary Assistance &
Documentation
WORK EXPERIENCE
Spring Creek Animal Hospital
Office Manager - Veterinary Assistant
2021 - PRESENT
e Lead veterinary assistant and office manager overseeing daily
clinic operations.
e« Managed client communications, scheduling, and medial
documentation.
« Trained and supervised support staff while maintaining organized
patient records.
« Ensured seamless coordination between medical staff and pet
owners.
Shoe Show
Key Holder - Sales Associate
2021 - 2021
e Handled opening/closing responsibilities and daily sales
operations.
¢ Provided customer service and maintained inventory.
¢ Trained new hires and assisted with visual merchandising.
American Eagle Outfitters 2018 -2021
Sales Associate
¢ Delivered personalized customer service in a high-traffic retail
environment.
e Assisted with stock management and floor organization.
¢ Promoted to senior associate responsibilities including mentoring
peers.
Contact this candidate