Administrative Assistant Medical Billing

DEBORAH LUCAS

**** ***** ***** ** ******* Station, TX 77845 281-***-**** ******@******.**

PROFESSIONAL SUMMARY

Results-driven Administrative Assistant with a proven track record of success in accounting, customer relations, and Health Administration Services. Recognized for achieving a promotion to a 5/7/9 general service rating with the Internal Revenue Service. Proficient in MS Suite, with expertise in medical billing and coding, and a solid foundation in healthcare administration.

RELEVANT SKILLS

Proficient in MS Suite: Word, Excel, Access, PowerPoint

Skilled in data entry, word processing, and records management

Strong organizational skills with a focus on customer relations

Experienced in payroll, travel arrangements, and procurement

Knowledgeable in medical billing and coding, medical terminology, and healthcare insurance

CUSTOMER SERVICE ASSOCIATE RETAIL STORE GOODWILL, STORE #20 COLLEGE STATION, TX APRIL 2024 TO PRESENT

Providing customer support where needed and store stocking service to retail store, occasionally managing credit/debit card payments, Making sure the clothing and home wares displays stayed neat and tidy. Keeping the dressing rooms and racks clear and cleaned. Supporting managers and co-workers as needed.

CARE PROVIDER HOME HEALTH CARE, COLLEGE STATION, TX 2020-2023

Provided compassionate and comprehensive care for a family member, managing medication, transportation, housekeeping, and meal preparation.

ADMINISTRATIVE ASSISTANT JESUS SURVIVES MINISTRY, RICHMOND, TX 2013-2019

Oversaw customer accounts and streamlined accounts receivable/payable with a focus on achieving 100% customer satisfaction and minimizing complaints, adhering strictly to ministry policies and resulting in providing stellar financial reports reflecting the ministry’s performance.

Orchestrated seamless travel logistics for staff, including airfare, accommodations, and conference arrangements.

Administered facilities and successful event planning and fundraising for the ministry in Galveston, TX resulting in enhanced ministry operations and financial success.

Spearheaded advertising strategies, utilizing social media that substantially increased website traffic and engagement, expanding the ministry's reach and impact.

SECRETARY NOAA-NMFS, GALVESTON, TX 2010-2013

ADMINISTRATIVE ASSISTANT 2010–2013

Developed an innovative method for tracking customer accounts, logging complaints and addressing issues, reviewing process accounts receivable/payable for accuracy, ensuring that accounts were up-to-date.

Maintained traffic within the office providing optimum customer service.

Facilitated travel for staff, ensured accuracy in air, hotel, conference rooms, rental car charges with costs reduced.

Coordinated accounts receivable/payable and created a list for providers and vendors of repairs and maintenance for facilities and equipment with

100 percent satisfaction of staff for equipment check out and maintenance logs for tracking the returns of equipment, resulting in reduced cost of service contracts and maintenance.

EDUCATION

College of Healthcare Professions Houston, TX Certificate in healthcare administration

Associate of Science in Health Administration Services

Colorado Technical University, Colorado Springs, CO

Certified in HIPAA for healthcare workers

Studied medical terminology, insurance billing, and healthcare facility management

Graduated with High Honors

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