Client Management Relationship Manager
Resume:
JENNIFER C FISHWICK
Client Management
EXPERTISE
Client Management
Client Relations
Relationship Builder
Conflict Resolver
Team Player
Excellent communication
Flexible
Quick thinker
Dedicated
Loyal
EDUCATION
COLLINGSWOOD HIGH
Collingswood, NJ 08106
REFERENCES &
LETTERS OF
RECCOMENDATION
Available upon Request
WORK EXPERIENCE
Client Relationship Manager
NEST International 2018– Present
Mantua, NJ
• Oversee day to day operations of several accounts-2000 retail locations to ensure janitorial and trades services are completed in a timely manner throughout the country
• Develop solid relationships with clients and vendors
• Run weekly corporate meetings with clients to review their account including specific locations and statistics needed
• Train companies via mandatory video meetings on using the latest technology available to them and explain expectations of their job description’s
• Review and resolve issues with both the client and the vendors in a timely professional manner
• All aspects of management and assist in daily tasks to keep the accounts running smoothly
• Cost out client and vendor invoices for payment
Client Specialist
Holman Infiniti of Maple Shade 2016 – 2018
Maple Shade, NJ
• Successfully created implementation oof an internet lead processing system
• Developed comprehensive templates for a 90-day follow up program for dealership sales associates
• Built and sustained valuable relationships with 25 East Coast based dealerships to maintain inventory that was needed
Office Manager
Land Rover Cherry Hill 1989-2016
Cherry Hill, NJ
Utilized broad scope of industry knowledge toward accurately managing dealership accounts payable receivable, deposits, payroll, and reconciliations, as well as maintaining accounting and personnel records. Prepared bank funding packages for lease and retail loans and titled every vehicle. Drove business growth by recruiting, training, mentoring, and managing a reception staff for 11+ years.
• Successfully managed off-road events on an annual basis.
• Efficiently oversaw all aspects of warranty administration.
• Performed within an interim role as Service Manager as required.
• Supported all aspects of Customer Service within the Service Department. PROFILE
Dynamic, Client-Focused Leader who makes sound decisions to reflect positively on business operations in alignment with a company’s vision, value, and goals. Top Performer who rises above multi-industry challenges to achieve winning outcomes. Team-Driven Strategist who quickly adapts to fast-paced, evolving scenarios to reach high profit and productivity levels, as well as independently resolving issues to boost success. Excellent Communicator who develops synergistic relationships with cross-geographical decisionmakers, multi-industry professionals, and clients / customers. Well versed in written and verbal communications with clients.
*************@*****.***
www.linkedin.com/in/jen
nifer-fishwick-545b0675
Mt Holly, NJ
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