Accounts Payable Customer Service
Resume:
Lauree Orris
***Rosine Drive Warner Robins, GA **088 531-***-**** ********@*****.***
linkedin.com/in/lauree-orris-648433245
PROFESSIONAL SUMMARY
Results-driven billing and accounting specialist with over a decade of experience in accounts receivable, invoicing, accounts payable and financial operations. Proficient in a wide range of accounting software, including QuickBooks, Workday, and Microsoft Dynamics/Nav, with a strong ability to manage complex billing systems and streamline processes. Adept at resolving customer inquiries, negotiating payment plans, and maintaining accurate financial records. Known for exceptional organizational skills, attention to detail, and a commitment to delivering excellent customer service while fostering collaborative team environments. Ready to contribute proven skills and expertise to support organizational financial success and customer satisfaction. SOFT SKILLS TECHNICAL SKILLS
Multitasking Accounting/Finance Tools: QuickBooks, Workday, Cash Apps, Microsoft Dynamics/Nav, Topline Team Contributor Account Recovery: Collection coordination, documentation and communication Problem solving Accounts Payable: Accurate processing and reconciling of invoicing an purchase orders Attention to detail Communication/Collaboration: Microsoft Teams, PeopleSoft Customer service Shipping/Logistics: UPS/USPS software Communication Healthcare Software: Medelis, Mitchell Organization
Highly motivated
Ventura Med Staff, (Remote) – Billing specialist/Account Receivables Jan. 23 to March 10, 2025
-Primary team member handling invoicing and resolving issues.
-Highly adept at accounts receivable functions and track accounts to successfully identify and plan course of action to recover outstanding debts using negotiating and documentation skills to coordinate payoff plans and deadlines.
-Consistently develop strong relationships with customers and keeps account status and database updated. Planet Fitness – Front Desk
June 23 – Oct. 24
-Performed front office functions greeting and checking in clients and explaining services in-person and via telephone to register new members.
-Handled evening operations and customer services to keep everything functioning efficiently. Medical Solutions, (Remote) – Billing Specialist
Nov. 21 – Jan. 23
-Processed online timecards weekly to make sure travelers are paid accurately
-Worked with Medefis portal to make sure they are paying correctly, using communication skills to handle inquiries, collections and resolve any adjustments needed. Used People Soft ensuring correct entry of invoices and used Cash Apps to apply all payments being processed.
Lineage Logistics, Omaha – Accounting Specialist
Feb. 20 – Nov. 21
-Performed accounting, accounts payable and administrative functions using Workday, Nav/Microsoft dynamics, and Topline to look up invoices; and Mitchell to view invoices. Scheels, Omaha — Data Entry Clerk, Special Orders Manager, Accounting Specialist and Claims March 04 – Feb. 20
-Displayed customer service skills to collect information and verify details and process claims.
-Accurately review, code, process invoices, reconcile with purchase orders and handle discrepancies.
-Processed orders, contracted vendors and organized; UPS/USPS shipments and freight claims
-Problem solved for teams and trained five new employees for several departments. EDUCATION
High School Diploma
Lauree Orris
121Rosine Drive Warner Robins, GA 31088 531-***-**** ********@*****.*** linkedin.com/in/lauree-orris-648433245
REFERENCES
Heather Preister
Teacher
Millard Public Schools
**********@********.***
Brenda Jones
Payroll Specialist
Ventura Medstaff
*****.*.******@*****.***
Melodae Horst, APR, SHRM-SCP
Founder/Communication Consultant
Horst Communication
************@*****.***
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