BANU PRAKASH VAVILALA
Email:************@*****.***
LinkedIn: www.linkedin.com/in/banu-vavilala-780a38343 Phone: +1-203-***-****
PROFESSIONAL SUMMARY
I am a Microsoft Dynamics 365 Developer with 4 years of experience in designing, deploying, and customizing business solutions. Skilled in Power Platform (Power Apps, Power Automate, Power BI), JavaScript, C#, and .NET, I create user-focused applications that enhance productivity, streamline workflows, and drive data-driven decision-making. Competent in system testing, troubleshooting, and end-user support. I am acknowledged for proficiency in creating and managing bespoke activities, workflows, and plugins and dedicated professional that is passionate about providing creative ideas and keeping up with market trends Experienced in managing end-to-end solution lifecycles, I excel in collaborating with cross-functional teams to deliver tailored, scalable solutions. I am committed to aligning technology with strategic goals, improving operational efficiency, and delivering measurable business value. KEY SKILLS & TECHNOLOGIES
Microsoft Power Platform: Power Apps, Power Automate, Power BI, Dataverse
Microsoft Dynamics 365: Sales, Customer Service, Finance, Project Operations, Field Service
Programming: Java, C#, JavaScript, Python, SQL, C++
Database: SQL Server, MySQL
Cloud Platforms: Azure, Google Cloud (Dataflow, Pub/Sub, Big Query)
Integration: REST APIs, Azure Data Factory, SharePoint, Outlook, SAP
Automation: Jenkins (CI/CD), Power Automate
Containerization: Docker
Frameworks: Spring Boot, Angular
Version Control: Git, Bitbucket, GitLab
Business Intelligence: Power BI, SQL Server Reporting Services (SSRS)
Collaboration Tools: Microsoft Teams
Testing: Unit Testing, Integration Testing
WORK EXPERIENCE
DYNAMICS 365 DEVELOPER
IQVIA - PA October 2023 – Present
Project: Data Analytics and Reporting Solution for Clinical Trials
Collaborated with finance professionals and cross-functional teams to gather, analyze, and document requirements, ensuring the system supported seamless data integration and advanced reporting functionalities.
Designed and developed Power Apps to streamline participant recruitment, track registrations, and monitor eligibility with intuitive and user-friendly interfaces.
Automated trial notifications, participant follow-ups, and document approvals using Power Automate, ensuring smooth operational workflows, timely communication, and adherence to compliance standards.
Created interactive Power BI dashboards for real-time updates on trial progress, including recruitment rates, site performance, and participant demographics.
Built and customized unique entities, views, forms, fields, sub-grids, and tabs according to specifications, leveraging BRD and TSD documents as references.
Authored comprehensive training materials and facilitated sessions to upskill team members on D365 functionality and best practices.
Developed secure Power Apps portals for investigators to access trial protocols, log findings, and enhance communication and collaboration among stakeholders.
Configured and implemented multiple security roles and business process flows to align with organizational policies and clinical trial workflows.
Managed clinical trial timelines, budgets, and resource allocations using D365 Project Operations, ensuring adherence to project schedules and cost controls.
Integrated IoT devices with Power Apps to enable real-time monitoring of patient vitals during trials, enhancing safety and data accuracy.
Streamlined supply chain operations through D365 Supply Chain Management, optimizing inventory levels, and ensuring timely delivery of trial materials.
Automated audit trails, regulatory reports, and compliance checks to meet FDA and EMA requirements, reducing manual errors and ensuring adherence to industry standards.
Designed and implemented data migration strategies to ensure smooth transitions from legacy systems to D365 platforms.
Conducted performance tuning and optimization of D365 applications to enhance system reliability and scalability.
Developed and maintained RESTful APIs for integrating D365 solutions with third-party systems, enabling seamless data exchange and process synchronization.
Provided post-implementation support and troubleshooting to resolve user issues and ensure ongoing system efficiency.
Power Platform Developer
TRIGENT
India June 2021 – August 2023
• A thorough grasp of the core data model and the MS Dynamics CRM Architecture, which improves comprehension of the platform's intricacies.
• Using references to Business Requirement Documents (BRD) and Technical Solution Design (TSD) documents, training materials were created for the team.
• Linked DocuSign, SharePoint, and Outlook with Dynamics 365 to enhance teamwork.
• Developed unique plugins to meet certain needs and improve the functionality of the platform.
• Several security roles were created, and active participation in the creation of business process flows was taken to guarantee a safe and efficient workflow.
• Developed a mobile Power App that employs AI builder to automatically enter business card details into the CRM and sends users emails and team chat reminders.
• Constructed interface between Azure Blob Storage and power apps
• Created various business process workflows using Power Automate.
• Made use of RestAPIs to retrieve some PowerApps on-premise data
• Experience building custom applications, modifications, integrations, data conversion routines, workflows, and custom reports for Dynamics 365.
• Designed and implemented Power Automate workflows to streamline business processes and enhance efficiency.
• Developed, tested, and documented working solutions, integrations, and data migration elements of a Microsoft Dynamics 365 Online platform.
• Designed forms, workflow processes, web services, plugins, and other components needed to meet the business requirements within the Dynamics 365 system.
• Developed and put into use Power Automate workflows to improve productivity and streamline company procedures.
• Using Power Automate, developed innovative solutions for SharePoint that improve user experience and functionality.
• Using Power Automate, a cohesive and consistent environment was ensured by connecting dissimilar systems to Power Platform apps.
• Extensive testing, including integration and unit testing, was carried out to confirm that Power Automate integrations work as intended.
• Worked in conjunction with cross-functional teams to get requirements and put in place specially designed Power Automate solutions in line with corporate specifications.
• Personalized customer journeys were created using Dynamics 365 Marketing features, increasing engagement and brand loyalty.
• Put data-driven ideas into practice by optimizing ROI and refining marketing tactics with Dynamics 365 analytics. Simplified service processes that improve customer satisfaction and response times.
• Made use of Dynamics 365 AI-driven insights to predict client needs, allowing for proactive problem solving and improving the quality of the entire customer experience.
• Developed and put into use a customized Dynamics 365 Sales solution that increased the sales team's productivity in handling leads, opportunities, and client contacts.
• Created a single view of client interactions by integrating Dynamics 365 Sales with other systems, allowing for a more proactive and knowledgeable sales strategy.
• Create the forms, workflow procedures, online services, plugins, and other elements required to satisfy the business needs inside the Dynamics 365 system. EDUCATION
Masters in computer and information science:
Sacred Heart University -December 2024
GPA-3.8/4
CERTIFICATIONS
Microsoft Certified: Power Platform Developer PL400
Microsoft Certified: Power Platform Fundamental PL900 ADDITIONAL INFORMATION
Languages: English, Hindi, Telugu
Availability: Open to relocation or remote work opportunities
Interests: Technology innovation in healthcare, automation, data-driven decision-making, and cloud computing.