Data Entry Clerk
Resume:
BETTY H. ROBINSON
Delmar, Maryland 21875
E-mail ********@****.*** (w) ***********@*******.*** (h)
OBJECTIVE
To obtain a position within an Agency and/or Institution that will challenge and utilize communication, educational, and interpersonal skills.
EDUCATION
University Of Maryland Eastern Shore
Master of Education, Guidance & Counseling, December 2005
University of Maryland Eastern Shore
Bachelor of Science, Criminal Justice, May, 2002
Received National Deans List recognition, 2002
PROFESSIONAL
University of Maryland Eastern Shore
Appointed a member of HBCU Summit Board (Historical Black College & Universities)
Instructed GNST (First Year Experience Classes)
Counseled additional Keys to Success students and parents on all matters related to Key to Success program and Financial Aid
Participation in Financial Aid Workshops abroad
University of Maryland Eastern Shore, Served as Member of Student Satisfactory Academic Progress Committee
Served on University of Maryland Student Judicial Board
Excellent communication, interpersonal, organizational and time management skills
Management-Supervisory skills (Life Crisis)
Excellent customer relations abilities
Ability to work in a diverse setting and team work
Ability to gather, extract, identify and effectively utilities data
Member of (HBCU OUT) Summit Board
Proficient in Blackboard, Microsoft Word/Office, Windows XP, PowerPoint, Microsoft Outlook, Internet Search, Publisher, Peoplesoft, Xerox, Image Now Scanning documents, Hawkeye student reporting software, Blackboard
Wicomico County Board of Education
Substitute Teacher - October, 2016
Assist by establishing and maintaining an effective working relationships with teachers, students, parents, and associates.
Assist teacher or other professionals to achieve instructional objectives
Work with students in a specific concept/skill according to the students’ skill level.
Assist with large group activities, field trips, and other special programs/activities for students
Work with individuals or small groups to reinforce material introduced by teacher
University of Maryland Eastern Shore,
Academic Coach – July 2006 – March 2015, Retired
Advise incoming freshmen and university students on registration, degree completion & requirements for career goals
Maintain student records; monitor academic progress
Serve as liaison between the office of Access & Academic Success/Retention and university departments Natural Sciences/Human Ecology
Advised students on retention and its importance
Assist students in the appropriate course direction
Liaison for student and Academic Advisor/Professor
Answer students inquiries and personal problem solving
Initiate and maintain individual student files
Review student grade reports & follow-up on additional assistance
Created post card to mail to notify students on important academic dates
Served as Prompter for student’ Noel-Levitz Surveys
Conduct Student Workshops
University of Maryland Eastern Shore
Social Science Instructor – August 2006 – present
Providing students with a detailed understanding of sociology and social interaction.
Provide students with an understanding of sociological perspective, theory and methods, but also with a great ability to question taken-for-granted assumptions about the social world in which we all live in.
Assist students to develop and sharpen their analytical/critical thinking and reading skills
Introduce students to methods that social institutions and interest groups use to define “social problems” and other crisis
Providing students with the learning ability of what society is how it is possible and how it influences their life as well as others.
Providing students a detailed and comprehensive understanding of definitions and basic concepts
Life Crisis Center (part-time) Salisbury, MD
Family Center Counselor, April, 2004 – December, 2007
Supervised visitation between children (s) & parents
Perform intake interviews with families
Provided backup supervisory duties for supervisor
Scheduled and/or canceled appointments
Verified and confirmed visitation appointments & interviews
Supervised family visitations & monitor children (s) exchange
Served as professional witness for Wicomico Courts
University of Maryland Eastern Shore Financial Aid Princess Anne, MD
Financial Aid Counselor, July, 2001 – July, 2006
Counseled students, parents and University community on all matters related to financial aid
Reviewed and evaluated financial applications to determine eligibility and award appropriately
Prepared written correspondences in response to inquiries from faculty, staff, students, parents and the general public
Prepared weekly, monthly and annual reports for both departments)
Family Services Association (part-time) Salisbury, MD
Night In-take Juvenile Counselor – Department of Juvenile Services, August, 2004- April, 2005
Monitor in-coming calls from dispatch center
Interviewed juveniles taken into custody
Interviewed juveniles face-to-face for appropriate decision making
Prepared all necessary required paperwork
Maintained, document and prepared required weekly/bi-weekly reports
Contacted other interested parties i.e. parents, guardian, juvenile services office with over-night detention decision
Ability to work with multi-cultural juveniles with emphasis on juveniles from various backgrounds and developmental problems
University of Maryland Eastern Shore Princess Anne, MD
Administrative Assistant, January, 1997-July, 2001
Performed all secretarial functions for the Office of Residence Life.
Maintained and organize an entire office reception area.
Typed manuscripts, correspondences, memos, and reports.
Scheduled appointments and meetings for the Director of Residence Life and six Area Directors.
Maintained confidential records and inform the general public on all matters of Residence Life.
Supervised a staff of college students.
Typed, contact information on all confidential records regarding judicial files and procedures. Scheduled hearings and contacted representatives for interested parties.
VOLUNTEERISM, & AWARDS
St James Free & Friendship United Methodist Church
Church Secretary and coordinator
James Free Methodist Church Pastor Aide President
Served as St James Free Methodist Youth Choir Mother
Program Organizer/Writer/Producer of In-Flight Theater Plays & General Family Entertainment
Sunday School Teacher
Outreach Ministry Chairperson
Program Organizer/community/church plays & recitals
Served as a Food Bank Distribution
Served as a member of the Friendship Church Prayer Team Warriors
Department of Social Services & Other Community Services
HALO (Serving the needy within the community)
FHA, VISTA volunteer (assisted homeowners apply for grants)
Interviewed potential clients for fuel financial assistance
Ushered for UMES 113th Annual Convocation
Served as President of the Manokin Village Homeowners Board of Directors Committee
Field training as observationist with City of Snow Hill police & UMES police (volunteer service of 100 hours)
Previous Member of the UMES Women Gospel Choir
Served as Member of University of Maryland Judicial Board
Serve as President, Pastor Aide Committee
Program Organizer/Writer/Producer of Harmon In-Flight Events
Serve as Church Coordinator
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