Customer Service High School
Resume:
JAMIRIA BERRY
CONTACT
M% **********@*****.***
Lithonia, Ga 30038
EDUCATION
MORROW HIGH SCHOOL
¢ High School Diploma
DEVRY UNIVERSITY
© Criminal Justice
© GPA: 2.97
SKILLS
+ Orginal sie
LANGUAGES
e English: Fluent
G
PROFILE SUMMARY
have 10 years of working experience in the workforce. am truly a
team player. am hoping to further the
experience that have acquired in customer service and data entry. am
humble, honest, determined, and
respectable, great attitude, am dedicated and dependable, and love
working with others.
WORK EXPERIENCE
Logistics Specialist
JAS Forwarding USA Inc-College Park, GA
December 2022 to February 2024
© Dispatcher for truck drivers
* Billed customers/clients every month
* Consistently entered data in the systems such as inserting new products into the databases
* Used Excell and Spreadsheets to accurately bill customers and keep up with data for their products
© Dealt with 10 customers at a time per month assisting them with rates for storing freight and rates for
loading and unloading freight into the warehouse
© Use spreadsheets to keep track of how long freight was stored in the warehouse
# Submitted invoices monthly for each client to submit for payment
# Reviewed each Bill of Landing to make sure freight is coming in and out correctly and being stored in the
right facility
* Viewed each Bill of Landing to make sure the right containers were being imported into the warehouse
with the correct freight and piece count.
© Resolved any billing discrepancies that occurred
* Followed up on any overdue invoices
Food Service Representative
Grady Memorial Hospital-Atlanta, GA
April 2021 to May 2022
eet patients in their rooms to take their meal requestse Review physician notes look for any food allergies and watch
closely at the patient's diet.
* Provide customer service by taking food orders, making orders, and then delivering to patients’ rooms.
Customer Care Representative
Chime Solutions-Morrow, GA
Call Center/Work From Home
September 2019 to May 2022
* Received inbound and took outbound calls for customers regarding their health benefits and pension
plansfor employees of AT&T, AMFAM, and CCHS
* Assisted members in looking up providers
* Explained their co-pay for specific medical services
© Keyed in customers’ information for their health benefits Processed payments for customers
Cashier
Cookout-Atlanta, GA
March 2015 to December 2017
* Processed cash and credit card payments for guests
‘© Provided customer service.
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