Supply Chain Customer Service

Rami Ahmed

Email: **************@***********.*** Mob:+2-010*-***-****

OBJECTIVE: To pursue a high challenging career in a prestigious company that offers further opportunities and career advancement in any field suitable. Skills: Problem solving, Supply Chain Management, Tracking Budget Expenses, Vendor Relationship, Customer Service, Purchasing, Negotiation Skills, Team Performance, Plan & Organize.

PROFESSIONAL WORKING

EXPERIENCE:

Operations Director.

BM360 GENERAL SUPPLIES Co.

Cairo – Egypt January 2024 – Till present.

plan, direct, & coordinate the operations of the organization.

responsible for ensuring & improving the performance, productivity, efficiency, & profitability of departmental & organizational operations through the provision of effective methods and strategies.

Coordinate, manage & monitor the workings of various departments.

Review financial statements and data.

Utilize financial data to improve profitability.

Control inventory “Zero Stock Strategy”.

Plan effective strategies for the financial well-being of the company.

Improve processes & policies in support of organizational goals.

implement departmental & organizational policies & procedures to maximize output.

Monitor adherence to rules, regulations, & procedures. Plan the use of human resources, Organize recruitment & placement of required staff.

Establish organizational structures, Delegate tasks, accountabilities & Establish work schedules.

Supervise staff, Monitor & evaluate performance.

Monitor performance & implement improvements, ensure quality of products, Manage quality & quantity of employee productivity.

Monitor, manage, and improve the efficiency of support service, Facilitate coordination

& communication between support functions.

Liaison with top management. Assist in the development of strategic plans for

operational activity, Implement & manage operational plans. Work closely with MD to set and/or implement policies, procedures, and systems and to follow through with implementation.

Operations Manager.

BM360 GENERAL SUPPLIES Co.

Cairo – Egypt November 2020 – Till December 2023.

Procurement and Logistics Manager

G4S Secure Solutions

Cairo – Egypt February 2019 – January 2020.

Member of SMT “Senior Management Team”

Establish procurement strategies for acquisition; receive and track project materials to optimize quality, cost, and timely delivery criteria “Foreign/Local purchasing”. Import/Customs Clearance

Track supplier performance standards, and conduct ongoing evaluation. Conduct research via the Internet, catalogues, trade publications, and trade shows to identify potential suppliers.

Interview prospective suppliers either face-to-face or over the phone to determine prices, discounts, terms, etc., then create spreadsheets with vendor & product or service comparisons of prospective suppliers to support management decisions. Prepare, maintain and review purchasing files and records, price lists and the status of requisitions, contracts and orders

Approve bills for payment, monitor subcontractor performance and calculate the cost of orders

Prepare procurement execution plans and oversee the full array of materials Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs

Plan and track the shipment of final products according to customer requirements Prepare accurate reports for upper management

Supervise driver team and ensure work planning, training and HSE standards.

Manage Fleet allocation and planning up to one month in advance – Daily.

mobilization of 6000 employees from accommodations to sites all over EGYPT.

Inventory & Warehouse Management.

Facilities /Accommodations Management.

Procurement Manager

TECNO STEEL

Cairo – Egypt Mar 2018 – Jan 2019

Foreign/Local purchasing

Develop and implements strategies for procuring, storing, distributing goods or services and maintaining stock levels

Nurtures relationships with suppliers to negotiate the best prices for company. Head of Logistics/ Procurement

New Version Trading & Contracting

Doha – Qatar January 2013 - Dec 2017

Foreign/Local purchasing.

Ensure the payment terms on the purchase orders are line with company policy and are as per approved limit.

Develop purchasing strategies.

Manage any differences in the delivery schedules stipulated in the order and as committed by the factories/suppliers are communicated to the managers, ensure any changes if needed to be are communicated back to the factories/supplier on time. Coordinates with Project Managers for all required facilities for the projects. Warehouse Management.

Head of Logistics Oil & Gas Sector

TADMUR – ROOTS Energy & Engineering

Doha – Qatar May 2008 - December 2012

Responsible of preparing long/short term contracts with suppliers & vendors. Monitor & Maintain inventory.

Stores data base management.

Processing of Materials, Tools, Equipment 3

rd

Party.

Maintain effective communication with procurement personal & construction team as well as vendors to insure delivery to site on time. Generate & Analyze reports market prices as in Equipment hire rates, transportation, accommodation.

Managing Heavy Lift Operations & Abnormal Cargo.

Manpower Transportation Management.

Interfaces with company labor/Staff Accommodation & Camps. Admin & Logistic Coordinator

Express Trading

Cairo – Egypt January 2008 – April 2008.

Staff Time Sheet.

Coordinates Transportation.

Shifting Materials from Port to Site.

Coordination with Client Requirements.

Procurement, Construction and Installation Support. Data Entry & Administrator

Protract Communications

Giza – Egypt January 2007 – December 2007

Data entry.

Making Integration Reports.

Staff Time Sheet.

Coordinates of Supplies.

Training new joiners.

ISO & Quality Control /Logistic Coordinator

National Port Said Steel

Port Said – Egypt September 2002 - November 2006

ISO & Quality Document Control.

Coordinate Transportation.

Coordinate Facilities.

Coordinate export/import Documents.

EDUCATIONAL BACKGROUND:

2006 B.SC. Degree in Computer & Management

High institute for Computer & Management (H.I.C.M) - Damietta/Egypt. TRAININGS/CERTIFICATIONS:

• Certified International Supply Chain Manager “CISCM” / IPSCMI – 2020.

• Supply Chain Management – 2018.

• Diploma in Project Management – 2018.

• Diploma in Marketing – 2018.

• Diploma in Customer Service – 2018.

• Project Management Professional “PMP” – 2015.

• OSHAS 18001- Internal Audit TRAINING – 2013.

• Communication Skills – 2012.

• Supervisory Management Skills – 2010.

• Attending & Completing The Internal Audit Course ISO 9001:2000 & 19011:02 – 2004.

PERSONAL INFORMATION:

Marital Status: Married.

Languages known: English, Arabic (Both Fluent).

Date of Birth: 18

th

Dec 1985.

Contact this candidate