Customer Service Preschool Teacher
Resume:
SHAMIKIA MOORE
Detroit, MI *****
***************@*****.***
Dedicated Customer Service Professional with over 10 years of experience. Solid team player with a positive demeanor and proven skills in establishing rapport with clients. Committed to maintaining professional relationships to increase profitability and drive business results. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Preschool Teacher
Childcare Network-Dacula, GA
July 2023 to Present
• Assist the lead teacher with planning and developing the daily lesson. Interact well with the children. Making sure the classroom is equipped with the proper materials the children needs to enhance their skills. Assist with making sure the classroom is cleaned and sanitized daily. And making sure the children's safety is top priority.
Community Advocate
Mothering Justice (nonprofit organization)-Detroit, MI January 2023 to August 2023
*Providing information about public issues to citizens, enlightening people about various issues such as taxes, education, political, social and other environmental issues; performing a variety of outreach services, attending city events, serving as a liaison between the government and the community, working for social causes, organizing events to raise funds, and assisting citizens with different inquiries and resolving.
Customer Asset Protection Associate
Nordstrom-Troy, MI
February 2022 to June 2022
*Manage safety & security programs for stores. Participate in safety and awareness presentations. Manage internal and external theft and inventory losses. Conduct interviews and investigations when necessary.
Assembler/Production
Ford Motor Company-Sterling Heights, MI
December 2020 to June 2022
*Handle various products such as service equipment, reading detailed instructions to ensure products are created efficiently and correctly. Providing maintenance of assembled equipment, analyze it, and ensure any issues are dealt with accordingly.
Quality Assurance Specialist / Customer Service Representative Dialog Direct-Highland Park, MI
August 2015 to September 2019
*Facilitate the design/development of new training programs and tools, and departmental processes; Ensure training meets quality standards and expectations.
* Develop innovative processes that improve and increase operations, leverage technology, and align with company best practices.
Education
Associates of Business Administration in Business Administration Macomb Community College - Warren, MI
Skills
• Possess excellent verbal, interpersonal and written communication skills
• Excellent organizational and time management skills
• Ability to interact effectively with colleagues and customers
• Quick problem solver with ability to meet deadlines within limited time periods
• Diplomatic, positive attitude and ability to perform tasks under pressure
• Familiarity with MAC and PC operating systems including Microsoft office applications, mail merges
• Strong leadership with strong supervisory skills
• Superior task management abilities that help fulfill obligation on time.
• Knowledge of principles of research design
• Excellent proofreading and grammar skills
• Ability to perform duties diligently and be accountable for work done.
• Ability to maintain high professional and personal standards, and demonstrate integrity in handling confidential information.
• PTSD Care
• Budgeting
• Analysis skills
Certifications and Licenses
Teaching Certification
Professional Educator License
Special Education Certification
Contact this candidate