Medical Records Center
Resume:
Victor Benitez
**** ******* ** - ******, ** *****
**********@*****.*** - 956-***-****
To obtain a job with a growing company, I'll be able to demonstrate by skills and abilities if given the opportunity.
WORK EXPERIENCE
Prominence Health
May 2021 to Present
Work with Providers and Members to assist with
*Claims search
*Billing Inquiry
*Auth Status/ Inquiry
*OTC
*Ride Assistance
*Pharmacy Assistance
*Eligibility and Benefits search
*Copays and Max out of Pocket Accumulations
*Member Inqury
*Insurance verifications and eff dates
Eligibility Screening Services, LLC/Laredo Medical Center December 2018 to September 2020
Screen patients for possible assistance such as Medicaid, Medicaid A&D, and County Indigent, Crime Victims and Social Security
• Prepare folders for case workers and provide them with all proper documents
• Request Form 3038 from Doctors Office
• Request medical records and birth facts from H.I.M Dept.
• Visit patient’s hospital rooms to try to obtain pending documents Financial Services / Doctors Hospital
April 2015 to November 2018
*Collections Clerk
*Business Office
*Work with Hospital Patients on setting payment plan options
*Work with Doctor's office personal over insurance verifications Prep Cook / Kitchen (Part Time)
Pizza Hut Inc. Laredo, TX May 2014 to April 2015
* Prepare dough in morning for cooks before they arrive
* Organize Wall -In, Freezer
* Assist kitchen staff in kitchen area
* Work in Wing Street Station
* Stock Inventory that arrives
ACCT REP / Assistant Manager
Cardon Outreach/ Doctors Hospital - Laredo, TX - January 2010 to October 2013 Screen patients for possible assistance such as Medicaid, Medicaid A&D, and County Indigent, Crime Victims and Social Security
• Prepare folders for case workers and provide them with all proper documents
• Request Form 3038 from Doctors Office
• Request medical records and birth facts from H.I.M Dept.
• Visit patient’s residence to try to obtain pending documents Laredo Medical Center/ H.I.M Dept. - Laredo, TX - April 2007 to December 2010 Account Represented
• Print daily hospital census
• Pull out medical records requested by physicians
• Assembly of medical charts, print medical records, go to hospital floors Customer Service
Laredo Morning Times/ Circulation Dept. - Laredo, TX - February 2004 to May 2007 Take phone complaints and take proper measures to satisfied customer
• Tender to all customer who wanted to submit payment by phone or walk-in
• In charge of cash box and make sure to balance properly ACCT REP
Central Health Care Inc. - Laredo, TX - May 1992 to March 2007 Print daily in-house census
• Screen patients for possible assistance such as Medicaid, Medicaid A&D, and County Indigent and Social Security
• Prepare folders for case workers and provide proper documents
• Request Form 3038 from Doctors Office
• Request medical records from H.I.M Dept.
• Visits patient’s residence to try to obtain proper documents Driver/Messenger
ATM Tech - Laredo, TX - April 1997 to March 2004
Arm Truck
• Driver /Messenger
• Deliver currency to all Laredo Banks
• Balance Bank ATM machines
• Pick up deposits from customers and deliver to banks
• Weekend Vault Supervisor
EDUCATION
Laredo Community College
1992 to 1993
Martin High School - Laredo, TX
1988 to 1992
ADDITIONAL INFORMATION
Skills:
• Good telephone etiquette
• Excellent Customer Service
• PC Knowledgeable (Excel, Word, Windows, Acess, Lotus Notes)
• Self-Motivated
• Well organized and work efficiently
• Ability to work under pressure and as well as no supervision References
Esmeralda Gaona
Social Worker
Roxanne Cantu
ESS Representative
956-744=7306
Javier Ramirez
Medicaid Case Worker
Vanessa Cambbell
Financial Counselor Supervisor
Yesica Garcia
Er Team Lead
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