Medical Assistant Patient Care

Ebony Turner

*****************@*******.*** 586-***-**** Detroit, MI

SUMMARY Certified Medical Assistant with 9 years of healthcare experience, including roles at MHP Comprehensive Urology and PARK MEDICAL CENTERS. Proficient in patient care, vital signs monitoring, and electronic medical records management. Seeking a Certified Medical Assistant position to leverage skills in phlebotomy, patient education, and clinical asepsis control.

WORK EXPERIENCE Primerica Life Insurance Agent MI

Licensed Insurance Producer Jun 2024 - Present

• Conduct data reviews and manage communication with clients, businesses, and Medical Information Bureaus to facilitate patient paramedical visits for insurability.

• Collaborate with business partners to support scaling efforts and enhance operational efficiency.

• Compete for and achieve company incentives through consistent performance and strategic initiatives.

DoorDash Detroit, MI

Doordash Driver Apr 2020 - Present

• Ensure timely and accurate delivery of customer orders while accommodating specific requests and variations.

• Communicate proactively with customers to provide updates and address any inquiries regarding their orders.

Dream Estates LLC Detroit, MI

Nurse Aide Nov 2024 - Jan 2025

• Provided direct patient care, including bathing, dressing, and feeding, while assisting with transferring and positioning to prevent pressure ulcers and maintain body alignment.

• Monitored vital signs and promptly informed nursing staff of any significant changes, ensuring immediate response to potential health issues.

• Documented patient information accurately in electronic medical records, collaborating with the healthcare team to develop individualized care plans and ensure continuity of care.

• Assisted in infection control measures, fall prevention strategies, and post-operative care, while supporting end-of-life care with compassionate communication and maintaining compliance with HIPAA regulations. MHP Comprehensive Urology Royal Oak, MI

Certified Medical Assistant (CMA) Aug 2022 - Oct 2023

• Updated patient charts with intake forms and recorded vital signs to ensure accurate and efficient medical documentation for physicians.

• Maintained clinical asepsis control to uphold high standards of patient care and safety.

Ichiban Japanese Steakhouse Sterling Heights, MI

Lead Server/Trainer Oct 2021 - Apr 2022

• Memorized weekly specials and successfully upsold them to guests, enhancing customer satisfaction and increasing sales.

• Conducted food quality control, ensuring adherence to high standards and a consistently positive dining experience for patrons. PARK MEDICAL CENTERS Detroit, MI

Certified Medical Assistant (CMA) Jan 2021 - Jul 2021

• Supported physicians and nurses in patient examinations and treatments, including preparing rooms and ensuring the availability of necessary supplies.

• Managed patient medical records with precision, documenting information in electronic health record systems and ensuring compliance with HIPAA regulations.

• Coordinated patient care by scheduling appointments, assisting with minor procedures, and facilitating referrals to specialists as recommended by physicians. HEMATOLOGY ONCOLOGY Nayak Sterling Heights, MI

Medical Assistant Feb 2020 - May 2020

• Assisted healthcare professionals in patient examinations, procedures, and treatments, ensuring efficient and accurate support.

• Managed patient medical records in electronic health systems and coordinated appointment scheduling across departments.

• Performed basic laboratory tests, including specimen collection and routine testing, while maintaining a high standard of patient care and empathy. Life Center Inc. Sterling Heights, MI

Caregiver (Full Time) Feb 2017 - Feb 2020

• Administered oral medications and assisted residents with daily activities, including bathing, dressing, and grooming.

• Supported residents in grocery shopping and meal preparation, ensuring nutritional needs were met.

• Maintained a safe and healthy environment for all residents. Arby's Mount Clemens, MI

Crew Member/Shift Manager Aug 2015 - May 2017

• Executed stock data entry, upheld quality control standards, and conducted food preparation activities to ensure operational readiness.

• Managed shift operations, including coordinating employee break schedules and facilitating training sessions to enhance team performance. EDUCATION Dorsey Business Schools-Roseville

Certificate/Diploma, Certified Medical Assistant

Roseville, MI

Present

CERTIFICATIONS CCMA Certification

BLS Certification

AED Certification

Insurance Producer License

CPR Certification

Certified Medical Assistant

SKILLS Honest • Google Docs • Maintained and Operated 10 Lead EKG • Phlebotomy • Medical Terminology • Patient Care • EMR Systems • Blood Sampling • Recorded Patients’ Medical History, Vital Statistics • Reliable • Leadership • Knowledgeable of HIPAA Law

• Hospitality • Fluent in Vital Signs • Pediatrics • Vital Signs

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