Field Service Technician
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Field Service Technician
Joseph Matthews
Experienced low voltage cable technician prepared for this role. Strong background in installing, maintaining, and troubleshooting low voltage systems, ensuring high performance and reliability. Proven ability to collaborate effectively within teams, adapting to changing needs and priorities. Skilled in cable installation, termination, and testing, with focus on safety and efficiency. Known for reliability and results- driven approach.
Network troubleshooting
Warehousing operations
Invoice reconciliation
Inspection and quality control
Teamwork and cooperation
Self-motivated and independent
Hand tool proficiency
Troubleshooting skills
Fiber optic splicing
Cabling layouts
Power distribution
Network support
Network troubleshooting
Field Service Technician
Acadian Contractors, Abbeville, LA
2024-09 -
Current
Completed partial or full dismantling of equipment to quickly repair or replace defective components
and restore functionality.
•
Managed on-site and off-site installation, repair, maintenance, and test tasks.
•
• Reduced shipping errors through meticulous
Address
Lafayette, LA, 70506
Phone
*******.**@*****.***
inspection of outgoing packages and double-
checking labels.
Packaged goods in safe containers to prepare for
shipping, adhering to packaging protocols.
•
Field Service Technician
Whitco Supply, Broussard, LA
2022-10 -
2023-04
Managed on-site and off-site installation, repair, maintenance, and test tasks.
•
Installed new equipment and explained operation
and routine maintenance protocols to customers.
•
Responded quickly to emergency maintenance
requests for timely on-call support.
•
Minimized operational costs through efficient
inventory management of spare parts and tools
needed for field service activities.
•
Field Service Technician
Bagwell Energy Services, Delcambre, LA
2018-05 -
2022-08
Managed on-site and off-site installation, repair, maintenance, and test tasks.
•
Responded quickly to emergency maintenance
requests for timely on-call support.
•
Reduced downtime with proactive identification
of potential issues during regular site visits and routine inspections.
•
Satellite Technician
DIRECTV, Lafayette, LA
2015-03 -
2018-10
Completed new connects, reconnects,
disconnects, and service changes for residential
and commercial customers.
•
Connected components to exterior cable systems
and tested connections for adequate power and
functional links.
•
Provided training on use, troubleshooting, and
calibration of equipment.
•
Premises Technician
AT&T, Houston, TX
2012-04 -
2014-03
• Connected components to exterior cable systems
Education
Certifications
and tested connections for adequate power and
functional links.
Repaired and updated equipment to conform to
company-wide standards.
•
Installed data and telephone cable lines between
outside underground or pole lines and residential
and commercial buildings.
•
Maintained strong relationships with local building management teams to facilitate seamless access
for cable installations and repairs.
•
Cable Technician
Comcast, Houston, TX
2009-09 -
2012-04
Connected components to exterior cable systems
and tested connections for adequate power and
functional links.
•
Operated equipment, vehicles, and tools with
optimal safety procedures to prevent injuries.
•
Installed data and telephone cable lines between
outside underground or pole lines and residential
and commercial buildings.
•
Completed new connects, reconnects,
disconnects, and service changes for residential
and commercial customers.
•
High School Diploma
Acadiana High School - Lafayette, LA
1995-08 -
1999-06
No Degree: Communications
Jeff Davis Community College - Brewton, AL
No Degree: Communications
Texas Southern University - Houston, TX
2018-04 CDL Class A
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