Data Entry Call Center

Tricia Seavello

**********@*****.*** 303-***-****

Experience

Rose International 6/2024-11/2024

I was a temporary employee with the Kaiser Permanente SBA Call Center where my position included processing data entry, answering calls, and resolving account and billing issues while working with business agents.

Cyberthink 10/2021 – 11/2023

My Position at Cyberthink is Data entry and processing. I process forms received and grant access to advisors.

Willis Towers Watson 05/2020- 10/2021

As a CSR 2 at WTW Call Center my position includes processing data entry, answering calls, and resolving account issues while working with pension clients and participants. I have worked with over 50 temporary and on-going clients, as well as being the client lead for 3 clients and currently overseeing 10 employees.

A-Line 06/2019-05/2020

At A-Line I was a temporary employee with the WTW Call Center where my position included processing data entry, answering calls, and resolving account issues while working with pension clients and participants.

Mission Federal Credit Union 05/2018-01/2019

As a telephone consultant at Mission Fed Call Center, I would process data provided while answering calls and building relationships with participants. I would open and close accounts as well as find solutions for problems within the account.

GEICO 04/2014-09/2017

As a Customer Service Agent at GEICO’s call center, I answered calls, took payments and resolved account issues. I was able to get my insurance license in 7 states and was promoted 3 times due to my customer service and data entry skills.

US Bank 06/2011-04/2014

As a Personal Banker at US Bank, I was responsible for opening new personal accounts, apply for and close customer loans, and generate new business. I also filled in as a teller when needed.

Wells Fargo Bank 05/2002-09/2005 and 09/2007-04/2001

As a Personal Banker/ Assistant Manager at Wells Fargo bank I was responsible for opening all new accounts, applying and closing loans, and generating new business. I also resolved many problems as Assistant Manager.

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