Customer Service Front Desk

Tendai Magumise ***************@*******.***

076*******

**, **** ******, *****, ********, Western

Cape, South Africa

I am a 35 year old confident, friendly and well presentable lady with excellent communication, and interpersonal skills. I am an effective and articulate communicator with all levels of employees and i am a natural leader who is committed to excellence. WORK EXPERIENCE

Healthcare Administrator

Victoria Private Hospital

I was assigned to: Answer enquiries in a timely manner and check patients in for their appointments. Call patients to verify appointments, collect information and maintain filling system and also make sure both patients and staff times are coordinated and ready for an

appointment. Perform front- desk duties including

answering phone calls and responding to emails. Manage patient records ensuring accuracy and confidentiality. Handle medical aid queries and assist with claims and billing processes. Prepare and distribute invoices and receipts. Process sales transactions accurately and handle payments. Making sure the reception area is neat and tidy all the time. Handling stock management and ordering.

Contact : Keneilwe Nkaelang - 018-*******

Wholesale Manager

Overbev Wholesale

My expertise in inventory management, vendor

negotiations, and team leadership allowed me to

streamline operations, reduce costs, and maintain high levels of customer satisfaction. I was responsible for stock management and ordering of stock and food

quality checking. Overseeing the day to day running of the wholesale and staff management and roster

scheduling as well as opening and closing of the

wholesale.

Contact : Bernard De Necker - 082-***-****

Customer Service Representative

Clicksendnow

I was assigned to: Respond to user inquiries via chat, email and telephonically. Handle user account requests including application processing, card disputes, missing payments and card shipments. educating customers on how to effectively use our products and collect user feedback for improvement. Identifying and addressing systemic flaws that may cause user issues. Communicate user needs to our client’s partner banks and contribute to the enhancement of their products and processes. Assist with compliance and other customer-related

tasks. Develop and maintain strong relationships with users. Support the growth of our client’s customer support and operations infrastructure.

Contact Tyler Slement - 079*******

SKILLS

Customer Service

Analytical Thinking and Data Entry

Conflict and time management ability

Excellent organisational skills

Product and Service knowledge

Emotional Intelligence skills

Business Acumen and Cost Controlling

Staff motivation and training

EDUCATION

Financial Intelligence

Centre Act

Full Professional Proficiency

Information Technology

and Computer Science

Full Professional Proficiency

Grade 12 (Matric)

Full Professional Proficiency

Achievements/Tasks

Achievements/Tasks

Achievements/Tasks

Contact this candidate