Ram Goyal
New York City, NY +1-914-***-**** ******@*****.***.*** https://www.linkedin.com/in/ram-goyal9898/ PROFESSIONAL SUMMARY
Strategic Product Manager with 4+ years of experience transforming user insights into high-impact digital solutions across healthcare, AI, SaaS, and B2B markets. Expertise in translating user needs from discovery (100+ interviews) into high-growth products, consistently exceeding engagement and revenue targets. Proven ability to drive 40% user growth and 35% revenue increases by leveraging a technical CS foundation, data-driven decision making, and user-centric design. EDUCATION
New York University
Master of Science, Management of Technology
Coursework: Design Strategies, Data Science, Finance, Data Engineering, Project Management New York, NY
Sep 2023 – May 2025
Madhav Institute of Technology and Science
Bachelor of Technology, Computer Science and Engineering India
SKILLS
Programming/Technical Skills : C, C++, Python, MongoDB, SQL, HTML, CSS, Bootstrap, WordPress, Bubble.io, Wix, Figma, Adobe XD Technical Skills: Figma, Tableau, Excel, Notion, Jira, Canva, MongoDB, PowerBI, Miro, Confluence, MS Project, Trello, AWS Core Competencies: Product Strategy and Roadmap, Data Science, Data Engineering, Product Discovery, Data Analytics, Agile Methodologies, Project Management, A/B testing, Agile, Problem-Solving, Customer Feedback Integration, Data-Driven Decision Making, User research, Agile Methodology EXPERIENCE
Product Manager New York, NY, USA
Birthvue September 2024- Present
• Led development of a comprehensive fertility analytics platform (2000+ MAU) with $350K quarterly budget, managing a cross-functional team of 3 engineers, 1 designer, and 1 data scientist.
• Increased conversion rates by 20% in high-growth regions by developing a data visualization dashboard for fertility and birth analytics using AWS S3, Athena, and QuickSight, engaging 40 moms and 100 OBGYNs
• Collaborated with cross-functional teams (design, engineering, and clinical advisors) to define product features and prioritize sprints using Jira and Figma, ensuring product-market fit for a platform serving 2000+ monthly active users across major healthcare networks.
• Developed 18-month product vision and strategy for fertility analytics platform, identifying underserved OBGYN market segment that increased TAM by 40% and informed pivot to B2B2C model.
• Partnered with UX team to run usability studies, web analytics deep dives, and A/B tests resulting in 18% boost in user task completion Product Manager Intern Orlando Florida, USA
Falconics June – August 2024
• Defined Journey AI's product roadmap, incorporating user research and product design principles to achieve a 30% increase in client engagement.
• Analyzed user behavior with SQL, Google Analytics, and MixPanel to identify feature usage gaps, driving a 40% increase in feature adoption and 25% growth in MAUs across 10,000+ users
• Conducted 85+ stakeholder and Voice of Customer interviews to identify pain points and market gaps, leading to the launch of GenAI solutions that increased customer retention by 12%.
• Implemented a continuous user feedback loop through in-app surveys, interviews, and usability testing, leading to the design and launch of a new customer feedback system that improved customer satisfaction scores by 30%, boosted NPS by 15%, and reduced support tickets by 20%, while informing product roadmap prioritization and influencing executive stakeholder decisions. Altatech Auckland, NewZealand
Associate Product Manager March 2022- September 2023
• Led product strategy for a SaaS analytics platform serving 25,000+ users across 5 industries, managing a $1.2M annual product budget and coordinating with a team of 8 developers, 2 designers, and 5 analysts.
• Developed performance measurement dashboards in Looker and SQL, automating insights and reducing ad-hoc data requests by 10%, improving efficiency by 40%.
• Reduced ETL execution time by 80% by automating data processing pipelines using SSIS, Alteryx, and Python, ensuring timely insights for monitoring.
• Accelerated revenue growth by 35% and reduced time-to-market by 20% through development of a multi-quarter product roadmap aligned with business strategy
• Conducted A/B testing on 12 key user flows to validate hypotheses and refine user experiences, driving a 20% increase in feature adoption and reducing drop-offrates by 15% through iterative design improvements. DoTech Technologies India
Co-Founder March 2021 - June 2022
• Founded and scaled an IT & digital marketing company to $800,000 in annual revenue with 20+ enterprise clients, leading a cross-functional team of 12 people (6 developers, 3 designers, 3 marketers)
• Shaped GTM blueprint by conducting market assessments and identifying high value B2B opportunities through competitive analysis and market segmentation, driving a 30% increase in client engagement and establishing the company in 3 key industry verticals.
• Launched and developed multiple web and mobile applications for clients worldwide, driving up to a 25% increase in key business metrics by delivering user-centric, high-impact digital solutions through agile execution and iterative design based on user testing with 200+ end users.
• Shepherded new mobile application from concept through user research, development, beta testing, and successful launch, resulting in 30% increase in user engagement and 15% improvement in retention for a client with 5,000+ customers, becoming a case study that attracted 5 new enterprise clients.