Inside Sales and customer service
Resume:
Latricia Banuelos
Columbia City, IN 46725
***********@*****.***
Dear Hiring Manager,
I am writing to express my interest in the position available with your company. With over two decades of experience spanning customer service, inside sales, and healthcare, I bring a deep commitment to supporting clients, leading teams, and driving operational efficiency.
Most recently, I have served as Customer Care Manager at Faztek, LLC, where supervised an inside sales team while managing the full customer lifecycle—from quoting to shipping. My role involves analyzing industry trends, collaborating with marketing on strategic initiatives, and improving processes across departments. This experience has sharpened my ability to lead with empathy, think critically, and adapt quickly to organizational needs.
Prior to this, I built my foundation in healthcare and customer-facing roles that demanded patience, precision, and compassion. I believe this blend of analytical thinking and interpersonal strength allows me to navigate complex environments and contribute meaningfully to team goals.
I hold a Bachelor of Science in Criminal Justice – Forensic Science from Indiana Tech, graduating summa cum laude. My academic background, coupled with real-world experience, has shaped me into a detail-oriented professional who thrives on continuous learning and cross-functional collaboration.
I would welcome the opportunity to bring my leadership, customer care expertise, and problem-solving skills to your team. Thank you for considering my application. I look forward to the possibility of speaking with you to further explore how I can support your organization’s goals.
Sincerely,
Latricia Banuelos
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