Product Manager and Development
Resume:
M A R G A R E T O ’ G U Y N N
Product Management and Development
C O N T A C T
******.******@*******.***
Temple, Texas
Github.com/mymonstermaggie
LinkedIn.com/Margaret-o-guynn-91869117b
E D U C A T I O N
Certification in Full Stack Web Development
Austin Coding Academy - Austin, TX
January 2017 to January 2018
Theatre Major
Texas A & M University-Corpus Christi - Corpus
Christi, TX
August 2009 to February 2012
High School Diploma
Hutto High School - Hutto, TX
August 2005 to May 2009
P R O F I L E
Maggie has helped structure and grow the company at RemoteCOM for over 13 years. She has built most of the policies, processes, reporting, analytics, and a custom Customer Relationship Management Solution. This has allowed her to build an environment for customer-focused support, efficient use of employee time, and clear expectations for employees. Over her time here, she has accomplished this by being driven, analytical, and quick to learn new skills and solve any situation. By growing her skills in many areas, from writing code and data analysis to effective leadership and HR responsibilities, Maggie has proven herself to be capable of a wide range and ready to help anywhere that she can be useful.
S K I L L S
Product Management:
Atlassian Admin (Jira, Confluence, Support Ticketing, User Management), oversee the initial design process, surveying departments and users, coordinating between local and outsourced development, prioritizing features released, assisting with coding hurdles, daily/weekly stand-up meetings, SCRUM, Kanban, Waterfall
Full Stack Development:
API Integration, MongoDB, Express.js, React.js, Redux, Node.js, MSSQL, Webpack, Nginx, SSL, Windows Server, Linux, Git Bash, GitHub, QODBC, Bootstrap,
Sales
Sales and Training Documents, Conference Rep, Sales Demo Presentation, Graphic Design (Conference Booth Display, Print Materials, Conference Merch, 3D Modeling and Animation)
Other
QuickBooks, Customer Support (Technical and Billing), Create and Monitor Employee Analytics Reports, Employee Mentorship and Training M A R G A R E T O ’ G U Y N N
Product Management and Development
W O R K H I S T O R Y
RemoteCOM - Product Management and Development
February 2012 - Present
A list of some of the things Maggie had accomplished for RemoteCOM includes:
• Front and Backend Web Development
(Built multiple sites for an inner-office CMS with a web front-end connecting MongoDB, MSSQL databases, and other APIs)
• Product Management and Development
(Including the management of a new software from start to release, and hands-on QA testing)
• Working with government contracts and secure data.
• Software and business data analysis.
• Office-wide employee analysis and management
(Including employee training, counseling, and working with unemployment claims disputes).
• Office-wide processes management, efficiency improvements, and implementation with tech and non-tech teams.
• Security-compliant online payment forms.
• Extensive work in QuickBooks custom scripts with QODBC and fixing accounting processes.
• Sales Graphics Designs (conference booth displays, print, and web).
• Sales and Training Documentation.
• In-person sales rep at conferences.
• Data Monitoring Specialist,
• Technical Support Supervisor,
• Technical Support,
• Customer Support,
• Accounting Support
(2011-2012) Texas A&M University Corpus Christi – Sound and Lighting Technician
(2011) London Middle School – Contract Director, Book to Script Adaptor, Backdrop Painter
(2010) Harbor Playhouse – Summer Camp Counselor
(2010) Harbor Playhouse – Contract Director for Children’s Musical
(2007-2009) Taco Cabana - Order Taker/Cashier
(2007-2009) Hutto High School Performing Arts Center – Sound and Lighting Technician
Contact this candidate