Front Office Administrative Support

TINOVIMBANASHE JESINA CHAPUNGU

**** ********* ****, ******, 078*******

****************@*****.***

Professional Summary

I am a University of the Midlands State graduate with a Bachelor of Agricultural Economics and Development, equipped with a strong academic foundation in financial reporting, data analysis, statistics and research. Through my experience with having to work in a bank on my attachment, I have collaborative, networking and administrative skills. I am actively pursuing graduate trainee opportunities of forward- thinking organizations where I can contribute and grow professionally. Education

BSC Agricultural Economics and Development Honours Degree (May 2021 - November 2024)

KEY COURSES: Agricultural economics, Micro economics in agriculture, Macro economics in agriculture, Statistics, Financial management, Project management, Agribusiness management, NGOs and agricultural development, Econometrics, Agricultural price analysis and forecasting, Entrepreneurship in agriculture.

3 A’level passes in Commercials

8 0’level passes including Maths, English and Science Experience

Intern (February 2023 – February 2024)

Agricultural Finance Company (AFC Holdings) (58-60 Hughes Street, Masvingo, AFC Land and Development Bank)

Loan application review: Evaluate the loan application from farmers, agricultural businesses and other clients.

Credit risk assessment: Analyse creditworthiness, financial statements and collateral to determine loan eligibility.

Financial analysis: Review financial reports, balance sheets and income statements to assess creditworthiness.

Loan structuring: Develop loan structures and terms that meet client’s needs and lending policies.

Credit monitoring: Monitor loan performance, identify potential risks and recommend corrective actions.

Reporting: Prepare credit analysis reports, loan recommendations and other documents for management review.

Market research: Conduct market research to ideal business opportunities, trends and competitor’s activity.

Client engagement: Build relationships with existing and potential clients including farmers, agricultural businesses and stakeholders.

Business growth: identify opportunities to grow AFC’s business including expanding into new markets or developing strategic partnerships.

Sales and marketing: Develop and implement sales and marketing strategies to promote AFC’s products and services.

Data entry: Enter data into AFC’s system, including client information, loan applications and financial transactions.

Document management: Maintain accurate and up-to-date records, including loan files, client documents and other administrative records.

Communication: Provide administrative supports including answering phone calls, responding to emails and preparing correspondence.

Filing and record-keeping: Maintain organized and secure filing systems both physical and digital.

Reception duties: Welcome clients and visitors manage the reception area and provide general administrative support.

General administrative tasks: Perform other administrative tasks such as photocopying, scanning and binding documents.

Skills

Financial analysis: Ability to analyse financial statements, credit reports and other data to assess creditworthiness.

Risk management: Knowledge of credit risk management principles and practices.

Communication: Strong written and verbal communication skills to effectively communicate credit decisions and recommendations.

Analytical thinking: Ability to analyse complex data, identify patterns and informed decisions.

Attention to detail: Meticulous attention to detail to ensure accuracy and completeness of credit analysis reports.

Marketing and sales: Knowledge of marketing and sales principles including market research, product development and sales strategy.

Relationship building: Ability to build and maintain strong relationships with clients, partners and stakeholders.

Strategic thinking: Ability to strategically and identify opportunities for business growth and development.

Problem solving: Strong problem-solving skills to address client concerns and identify solutions.

Time management: Ability to prioritize tasks and manage time effectively.

Teamwork: Ability to work collaboratively with colleagues and stakeholders.

Adaptability: Ability to adapt to changing circumstances and priorities.

Continuous learning: Commitment to ongoing learning and professional development.

Integrity and ethics: Strong moral compass and commitment to upholding values and code of conduct.

Microsoft Office proficiency: Ability to effectively use Microsoft Office applications, including excel, word and outlook to perform tasks and analyse data.

Interests and activities

Participating in professional networks: passionate about connecting with other credit professionals, sharing best practices and learning from industry experts.

Volunteering for financial literacy programs: Passionate about sharing knowledge with communities, promoting financial inclusion and supporting economic development.

Playing sports and team-building activities: Passionate about building camaraderie, developing teamwork skills and maintaining a healthy work-life balance.

Networking and building relationships: Passionate about attending industry events, conference and trade shows to connect with other people.

Reading financial news and publications: Passionate about staying up-to- date on market trends, economic analysis and financial regulations. Languages

Shona

English

References

Mrs. Vongai E. Mugore

Position Held: Provisional Business Development Manager Email: ************@***********.**.**

Cell: 077*******, 071*******

Mr. Nickson Tichivanhu

Position Held: Business Development Officer

Email: ***********@***********.**.**

Cell: 077*******, 078*******

Mr. Petros Mudavanhu

Position Held: Administrative Clerk

Email: **********@***********.**.**

Cell: 077*******

Contact this candidate