Customer Service Warehouse Operations
Resume:
Shawana Barnes
************.****@*****.***
Reliable professional with leadership experience in fast warehouse operations. Skilled in team supervision, inventory control, and customer service. Expertise in shipping/receiving and safety protocols.
Key Skills
• Team Leadership & Supervision
• Customer Service Excellence
• Warehouse Operations
• Shipping & Receiving
• Inventory Management
• Safety & Sanitation Compliance
• Conflict Resolution
• Training & Staff Development
Environmental Beautification Landscaping
The River District
Sacramento, CA
Sept. 2021 – Feb. 2024
• Crew leader that did pressure washing, cleaned up garbage, and removed debris.
Work Experience
Team Lead
Downtown Streets Team – Sacramento, CA
March 2025 – Present
• Participating in downtown Sacramento beautification and maintenance efforts
Warehouse Associate
Jerome, ID
• Operated forklifts and pallet jacks to load, unload, and organize materials
• Received and processed incoming stock and materials
• Maintained accurate inventory records using warehouse management systems (WMS)
• Ensured compliance with safety procedures and OSHA guidelines
• Collaborated with team to meet daily shipping and receiving goals
Shift Manager
Painter – Twin Falls, ID
Moller Construction
Jan. 2008 – Dec 2011
Prepare surfaces for painting by cleaning, sanding, scraping, and patching imperfections.
Apply paint, stain, varnish, and other finishes to interior and exterior surfaces using brushes, rollers, or spray equipment.
Follow safety protocols and use protective gear to minimize hazards.
Inspect completed work to ensure quality and adherence to specifications.
Collaborate with construction teams to meet project deadlines.
Maintain tools, equipment, and workspaces in clean and functional condition.
Team Lead / Assistant Manager
Brunswick, GA
• Assisted in overseeing kitchen and front-of-house operations
• Maintained cleanliness and ensured compliance with health regulations
• Helped manage inventory and vendor deliveries
• Handled opening and closing procedures
Crew Trainer / Supervisor
Brunswick, GA
• Led team during high-volume shifts, ensuring fast and friendly service
• Provided training and support to new team members
• Handled customer transactions and order accuracy
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