Data Center Change Management

Program Management

Project Management

Cloud Transformation

Mainframe Modernization

Contract Negotiation

RFP Development

IT Infrastructure Management

Data Center Migration

Global IT Operations

Enterprise Architecture

Process Automation

Risk Management

Vendor Management

Change Management

ITIL Framework

Agile Methodology

Stakeholder Communication

Compliance Management

Business Case Development

Enterprise Application Migration

Cost Reduction Strategies

Divestitures & Mergers

Data Security & Governance

Technical Leadership

Cloud Computing

VMware

Network Architecture

Storage Solutions (EMC)

Disaster Recovery Planning

Telecommunications Systems (PBX, VOIP)

Dynamic and results-driven IT executive with over 20 years of experience leading enterprise-level technology initiatives across Fortune 500 companies in automotive, finance, healthcare, and manufacturing sectors. Proven track record of managing complex programs valued up to $600M, from strategic conception through implementation, change management, and operational transition. Skilled in delivering IT solutions on time and within budget, aligning program objectives with business goals, and leading cross-functional teams. Expertise in optimizing resource allocation, overseeing enterprise-level systems, and driving business value through structured governance and delivery excellence. Demonstrated success in managing end-to-end divestitures, M&A integrations, and joint venture stand-ups, ensuring seamless transitions with minimal disruption. Experienced in portfolio governance, change management, and stakeholder alignment at the executive level, with a strong ability to identify new business opportunities, manage client relationships, and execute go-to-market strategies. Adept at leading design teams, managing the full product lifecycle, and ensuring alignment with client specifications, industry standards, and project timelines. 248-***-****

**********@*****.***

321 West 6th Street, Royal Oak, MI 48067

Facilitated Data Center Divestiture: Led and successfully negotiated the divestiture of a North American data center, overseeing the entire transition process to ensure smooth operations and compliance with all contractual and regulatory requirements. Built Business Case for Cloud Migration: Developed a detailed business case for the migration of mainframe applications to the cloud, presenting compelling arguments around cost reduction, increased efficiency, and long-term scalability to secure executive approval. Led Global Mainframe Modernization Program: Directed and managed the global mainframe modernization program, collaborating with cross-functional teams to ensure all project milestones were met on schedule, while maintaining alignment with the company's strategic goals. Defined Strategic Program Goals: Worked closely with senior leadership to define clear program objectives, establish key success metrics, and align initiatives with the organization’s broader business strategies and priorities.

Developed & Maintained Program Plans: Created comprehensive program plans that outlined key deliverables, timelines, and risk mitigation strategies, continuously tracking progress to ensure the program stayed on course.

Negotiated with Stakeholders: Acted as the primary point of contact for stakeholders, negotiating effectively to resolve conflicts, mitigate risks, and ensure continued buy-in and alignment throughout the program lifecycle.

Managed Program Budgets: Oversaw the development and management of program budgets, ensuring optimal resource allocation, monitoring expenditures, and implementing cost-saving measures without compromising quality or project scope. Provided Regular Executive Updates: Regularly prepared and delivered detailed reports to executives and stakeholders, highlighting progress, challenges, risk assessments, and key outcomes to ensure transparency and informed decision-making. Mentored Program Teams: Provided ongoing mentorship and leadership to program teams, fostering a culture of collaboration, accountability, and high performance to drive successful project execution.

RFP Creation and Facilitation: Facilitated the creation of Requests for Proposals (RFPs) for the Application Managed Services Contract valued at €173M per year, ensuring alignment with organizational goals and compliance with industry standards. Contract Negotiations: Led contract negotiations for the Application Managed Services Contract, achieving favorable terms and maintaining strong vendor relationships to support long-term program success.

Global IT Operations Coordination: Coordinated the creation of RFPs for Global Information Technology Operations, valued at €154M per year, ensuring strategic alignment with global operational needs.

Mainframe Modernization Program Development: Developed and coordinated the Mainframe Modernization Program, successfully transitioning mainframe applications to the cloud, thereby improving scalability and performance.

EUGENE A. WELTON

IT INFRASTRUCTURE LEADER

PROJECT MANAGEMENT SPECIALIST

CONTACT ME AT:

SKILLS & QUALITIES:

REFERENCES:

Reference available on request.

ABOUT ME:

HIGHLIGHTS:

CAREER HISTORY:

ACADEMIC HISTORY:

CENTRAL MICHIGAN UNIVERSITY

PROGRAM MANAGER

PROGRAM MANAGER

Bachelor’s Degree in Interpersonal and Public Communication & Organizational Communication V2Soft for FCA/Stellantis Mar 2024 – Oct 2024

V2Soft for FCA/Stellantis Jul 2019 – Dec 2023

Led Global Mainframe Modernization Program: Spearheaded the transition of over 200 mainframe applications to cloud infrastructure, resulting in a 30% reduction in operational costs and improved scalability for global operations at FCA/Stellantis. Negotiated Multi-Million Dollar Contracts: Managed the negotiation of a €173M/year Application Managed Services contract and a €154M/year Global IT Operations contract, ensuring adherence to budget and contractual terms, while improving service efficiency by 15%. Streamlined IT Operations for Bank of America: Directed the infrastructure simplification and Stargate Program, reducing storage needs by 40% and migrating over 10,000 servers from physical to virtual environments, leading to an annual savings of $5M in operational costs. Successfully Managed Divestitures for Bank of America: Led the infrastructure transition for 16 global business unit divestitures, including data and application transfer, ensuring 100% compliance with contract and security regulations, and reducing time-to-completion by 25%. Enhanced Data Center Operations: Orchestrated the decommissioning and migration of critical data center operations, including a $10M infrastructure overhaul, achieving 99.9% uptime during the transition and improving system reliability by 20%. PMBOK

SDLC (Software Development Life Cycle)

DMAC (Define, Measure, Analyze, Control)

ITIL (Information Technology Infrastructure Library) Agile Methodology

PMI Certified

Microsoft Project

Microsoft Word

HIPAA Compliance

Sabre Onyx

SharePoint

Clarity

CompTIA Project Management

Business Requirements Development

RFP (Request for Proposal) Development

Policy and Procedures Development

Operational Practice Development

Process Design Development

Transitional Design Development

TOOLS/METHODS:

Product Lifecycle Management Implementation: Developed and implemented Product Lifecycle Management processes to reduce technical debt, enhancing the efficiency and longevity of existing technologies. Enterprise Architecture Resource Enhancement: Led the development of enhancements to the Global Enterprise Architecture Resource and established the initial technical gate, fostering improved governance and technical oversight. Process Automation: Implemented numerous process improvements and automation procedures, resulting in streamlined operations and increased efficiency across multiple programs.

Global Board Approval Supervision: Supervised the approval process for multiple global board submissions, ensuring timely and efficient decision-making for key projects and programs.

Program Alignment and Goal Management: Managed the alignment of program goals with broader organizational objectives, ensuring consistent progress and the successful delivery of high-impact projects.

Infrastructure Program Leadership: Led infrastructure initiatives including Not Permitted Technologies remediation, Data Center exits, and enterprise-wide transformation programs to support strategic modernization goals. Legacy System Replacement Oversight: Supervised the replacement of outdated and unsupported information systems critical to core banking operations, ensuring minimal disruption and full compliance.

Governance and Compliance Management: Ensured all infrastructure transitions adhered to organizational governance, risk, and compliance frameworks, meeting regulatory and internal audit standards.

Operational Readiness Coordination: Managed operational readiness across infrastructure projects, ensuring seamless handoffs to operations teams and sustained system stability post-deployment.

Portfolio Risk Mitigation: Identified, tracked, and mitigated risks across the infrastructure and technology portfolio, reducing exposure to system failures and compliance violations.

Strategic Planning and Roadmapping: Developed multi-year program roadmaps aligned with business priorities and IT strategy, enabling phased execution of complex infrastructure changes.

Vendor and Partner Management: Oversaw third-party vendors and partners involved in infrastructure delivery, ensuring performance metrics, SLAs, and contractual obligations were consistently met.

Budget and Resource Optimization: Managed portfolio budgets and resource allocation across multiple concurrent programs, optimizing investments and ensuring cost- effective delivery.

Program Reporting and Stakeholder Updates: Prepared and presented detailed program updates, metrics, and risk assessments to executive leadership and steering committees for informed decision-making.

PROGRAM PORTFOLIO MANAGER

Genesis10 for Bank of America Aug 2018 – May 2019 Enterprise Application Development Oversight: Led the full lifecycle of application development for an enterprise reporting tool that provided comprehensive visibility into software assets and device instances across the organization. Cloud Migration and Deployment Leadership: Directed the successful migration of an in-house hosted application to a secure, cloud-based solution, enhancing performance, scalability, and long-term maintainability. Client Platform Upgrade Management: Managed the seamless upgrade of end-user clients across both Mac and PC environments, ensuring cross-platform compatibility and uninterrupted business operations.

In-House Patch Detection Solution Development: Oversaw the development and implementation of a custom internal application designed to support enterprise patch detection and detailed compliance reporting.

Agile Project Delivery and Team Leadership: Led cross-functional Agile teams through iterative development cycles, ensuring rapid delivery of prioritized features and consistent progress toward business objectives.

Risk Mitigation and Issue Resolution: Proactively identified project risks and constraints, developed mitigation strategies, and ensured timely resolution to maintain momentum and stakeholder confidence.

Portfolio Budget and Resource Allocation: Managed budgets and allocated resources across multiple simultaneous projects, ensuring cost-efficiency while meeting all delivery deadlines and quality standards.

Technical Governance and Documentation: Ensured all project deliverables were accompanied by robust technical documentation and met governance requirements for auditability and long-term support.

Executive Reporting and Strategic Visibility: Provided detailed project and portfolio updates to executive leadership, enabling data-driven decision-making and alignment with broader organizational strategy.

SENIOR PROJECT PORTFOLIO MANAGER

KForce for Wells Fargo Jul 2017 – Jun 2018

Led Global Divestiture Programs Across Multiple Business Units: Served as the program lead for 16 global divestitures, overseeing end-to-end transition activities and ensuring seamless separation of infrastructure, applications, and services to acquiring entities. Managed Risk, Compliance, and Information Security Requirements: Oversaw all aspects of contract compliance, risk management, and global information security during divestiture activities, ensuring regulatory alignment and protection of sensitive data throughout the transition. Directed Infrastructure and Service Transitions to Acquiring Organizations: Led the transition of infrastructure platforms, end-user services, and associated technology operations to the buyers, ensuring business continuity and minimal disruption during the divestiture process. Supervised Replacement of Bank-Specific Information Systems: Managed the planning and execution of system replacements for applications and platforms specific to the bank, ensuring divested units became independent of proprietary systems post-separation. Ensured Governance Adherence in Technology Transitions: Maintained strict alignment with enterprise change and governance frameworks, ensuring all infrastructure transitions met compliance, audit, and operational standards. Facilitated Internal and External Communications Across Stakeholders: Coordinated communications across senior management, divisional CTOs, and external buyers, streamlining decision-making and aligning all parties on timelines, deliverables, and responsibilities. Supported Infrastructure and Data Transfer Solutions: Assisted infrastructure leads in developing secure, scalable solutions for data and application transfers, ensuring accuracy, timeliness, and compliance with privacy and regulatory requirements. Partnered with the Divestiture Office on Infrastructure Decommissioning: Collaborated with the Divestiture Office to identify and decommission redundant infrastructure and applications, reducing ComIT charges and optimizing post-divestiture cost structures. Monitored Portfolio Performance and Issue Resolution: Tracked and reported on program portfolio metrics, proactively addressing issues, risks, and delays to ensure on-time and successful delivery of divestiture milestones. Delivered Executive-Level Reporting and Strategic Insights: Prepared and presented program updates, risk assessments, and transition statuses to executive leadership, enabling informed decisions and strategic alignment across the organization. PROGRAM PORTFOLIO MANAGER, ENTERPRISE CHANGE – GLOBAL DIVESTITURES & JOINT VENTURES Genesis10 for Bank of America Feb 2014 – Feb 2017 Client Engagement and Relationship Building: Collaborated closely with Bank of America’s management team to understand business needs and proactively develop a strategic talent pipeline aligned with future workforce requirements. BUSINESS DEVELOPMENT MANAGER

Genesis10 May 2013 – Feb 2014

Infrastructure Program Management for Divestitures: Led the infrastructure program for the Balboa Insurance divestiture, managing the end-to-end transition of critical services and systems to ensure a smooth and efficient separation from the parent company. Team Leadership and Mentorship: Managed and mentored a team of 8 Technical Project Managers, providing guidance, support, and development opportunities to ensure successful project execution and career growth. Divestiture Transition Leadership: Directed the transition of infrastructure and associated services to the buyers of divested business units, ensuring the seamless migration of technology assets and processes as part of the bank’s Global Divestitures and Joint Ventures group. Operational Governance and Compliance: Ensured adherence to all operational aspects of infrastructure transitions within established governance boundaries, maintaining compliance with internal policies, legal requirements, and industry regulations. Project Portfolio Management: Oversaw up to 30 concurrent projects, managing a diverse range of initiatives across global markets, ensuring projects aligned with organizational goals and delivered within scope, time, and budget. Team Coordination and Resource Management: Managed teams of up to 50 technology professionals, coordinating cross-functional efforts to deliver infrastructure transitions and ensuring optimal resource allocation and performance. Budget Oversight and Financial Management: Supervised collective budgets of up to $35 million, tracking financial performance across multiple projects and ensuring cost-effective use of resources to achieve strategic objectives. Risk and Issue Management: Identified and mitigated risks across multiple global projects, proactively resolving issues and ensuring that transitions were completed on time and within budget.

PORTFOLIO MANAGER, ENTERPRISE CHANGE – GLOBAL DIVESTITURES & JOINT VENTURES Genesis10 for Bank of America May 2010 – May 2013 Infrastructure Program Management: Managed the Infrastructure Simplification and Stargate Program, overseeing the transition to more efficient and cost-effective infrastructure solutions across multiple business units. Cross-Functional Communication and Collaboration: Facilitated communication with the Business Technology Group to define and implement the target state for migrating from dedicated infrastructure to virtual environments, driving cost reduction and efficiency improvements. Program Goal Achievement: Successfully exceeded program goals related to storage reclamation, application reduction, and the migration from physical to virtual server environments, enhancing overall system performance and cost efficiency. Stakeholder Engagement and Reporting: Provided regular updates to senior leadership and stakeholders, ensuring transparency and alignment with organizational goals while managing the successful execution of infrastructure and virtualization initiatives. PROGRAM MANAGER, HL/LAS

Genesis10 for Bank of America (concurrent role during 2010–2013) Regulatory Compliance and Governance Management: Managed infrastructure teams to ensure remediation efforts met regulatory compliance and governance standards for both Commercial and Residential Lending operations. Team Leadership and Coordination: Coordinated and led technical project teams to deliver infrastructure improvements in alignment with compliance requirements, ensuring timely and efficient project completion.

Support Framework Development: Developed and implemented a comprehensive support framework for Technical Project Manager contractors, enhancing team performance and ensuring alignment with project objectives. Risk and Issue Management: Identified and proactively addressed potential project risks and issues, ensuring minimal disruption to project timelines and maintaining adherence to compliance deadlines.

TECHNICAL PROJECT MANAGER, HL/LAS

Genesis10 for Bank of America (concurrent role during 2010–2013) Microsoft Solutions Design and Deployment: Designed, deployed, and successfully migrated Microsoft solutions, including Exchange, Windows Server, SQL, MOM, and Terminal Services, ensuring seamless integration into client environments. Citrix Solutions and Thin Client Deployment: Led the design and deployment of Citrix solutions and thin client computing systems, enhancing operational efficiency and scalability for client organizations.

Vendor and Legal Compliance Management: Managed vendor relationships and ensured compliance with legal and contractual obligations, mitigating risks and ensuring project deliverables adhered to established terms and standards. Project Management Methodology Implementation: Utilized CompTIA Project Management Methodology to guide project planning, execution, and delivery, ensuring projects were completed on time, within scope, and under budget. Training and Knowledge Transfer: Provided training and knowledge transfer to client teams on the implemented solutions, ensuring that end-users and IT staff were equipped to effectively manage and support the new systems. PROJECT MANAGER BUSINESS CONSULTANT

Private Consultant — Nov 2006 – May 2010

Talent Pipeline Development: Established and nurtured a continuous pipeline of qualified professionals by identifying staffing gaps, forecasting client demand, and aligning sourcing strategies with organizational goals. Mentorship and Talent Performance Coaching: Provided ongoing mentorship to contracted talent, fostering skill development, improving performance outcomes, and ensuring alignment with client expectations.

Content Development for Training and Improvement: Designed and delivered tailored training content to enhance the capabilities of contracted personnel, with a focus on role-specific competencies and productivity. Stakeholder Collaboration and Communication: Acted as a liaison between internal teams and client leadership to coordinate workforce solutions, resolve issues, and ensure successful talent integration.

Business Development Strategy Execution: Developed and implemented business development initiatives to identify new opportunities, expand existing accounts, and drive revenue growth through customized service offerings. Performance Tracking and Reporting: Monitored key performance indicators across teams and compiled data-driven reports to guide decision-making and support continuous service improvement.

Project Management and Oversight: Managed multi-year projects with a budget of up to $13.5 million, overseeing all phases from initiation through completion and ensuring the successful delivery of complex solutions across various sectors. Healthcare Systems Deployment: Led deployments of complex healthcare technologies including PACS, RIS, HIS, Lab System development, Open MRI, Multi-Slice CT, Medical Records, Dictation, HL7 Integration, and Wireless Barcode Pharmacy, ensuring system integration and functionality across healthcare environments. Microsoft Environment Design and Support: Designed, implemented, and supported Microsoft environments ranging from single-server setups to large-scale infrastructures with over 250 servers, optimizing performance and scalability for diverse client needs. Distributed Network Design: Designed and implemented distributed Microsoft networks supporting over 65 branch offices across the U.S., from New York to Anchorage, ensuring seamless connectivity and centralized management. Active Directory and Exchange Implementation: Successfully designed and deployed Active Directory with key services such as DNS, DHCP, Group Policies, and SUS, as well as Exchange, Project Server, MOM, Citrix, Terminal Services, and SQL, with many of these implemented on clustered solutions. Migration Management: Performed multiple migrations, including Exchange 2003 from Exchange 5.5 and 2000, and Windows 2003 Active Directory migrations from NT 4.0 and 2000, ensuring minimal disruption and efficient transitions. PROJECT MANAGER SENIOR CONSULTANT

Convergence Interactive — Jul 2003 – Nov 2006

Project Management for IT Solutions: Managed all IT-related projects, ensuring the successful design, implementation, and delivery of technology solutions that met client requirements and project timelines.

Telecommunication System Design: Served as Project Manager for the transition from Centrex to Avaya Definity systems, overseeing the entire design and implementation process to improve telecommunication infrastructure. Design Engineer for IT Solutions: Designed and engineered comprehensive IT solutions, creating systems that optimized client operations and supported business objectives across various technology platforms.

Business Unit Development: Led the development of a new business unit focused on IT solutions, driving innovation and growth within the organization while expanding service offerings to meet client demands.

SENIOR DESIGN ENGINEER

First Telecommunication Jun 2001 – Jul 2003

Senior Microsoft Engineering Oversight: Led and coordinated senior-level Microsoft engineering efforts to ensure the seamless integration, deployment, and ongoing support of Microsoft systems across the organization, optimizing infrastructure performance and reliability. Client Liaison: Served as the primary point of contact for the client's Chief Information Officer, facilitating clear communication, providing strategic recommendations, and resolving operational issues to strengthen the client relationship and ensure satisfaction. Call Center Operations Management: Managed all aspects of call center operations, focusing on process optimization, resource allocation, and performance improvement to meet key customer service metrics while enhancing overall efficiency and service delivery. Field Engineer Team Management: Directed and mentored a team of field engineers in the successful implementation, migration, and maintenance of IT solutions, ensuring that projects were completed on time, within scope, and aligned with client expectations. Change Management Supervision: Supervised and managed the change management process for transitioning development systems to production environments, implementing best practices and ensuring minimal disruption to business operations and system performance. OPERATIONS MANAGER

Holland Systems May 1999 – Jun 2001

Help Desk Support: Provided comprehensive help desk support for Holland Systems, addressing technical issues, troubleshooting system problems, and ensuring a high level of customer satisfaction through prompt and effective solutions. Escalation Management: Handled escalating technical issues by leveraging expertise to resolve more complex problems, ensuring minimal disruption to clients and maintaining efficient operations.

Responsibility Growth: Progressively took on additional responsibilities within the organization, expanding from initial help desk duties to taking on more advanced technical support and project management tasks.

CONSULTING CONTRACTOR

TEKSystems Jun 1998 – May 1999

Technology Management for Residence Life: Directed the deployment and management of all technologies used within the Residence Life Department and residence halls, ensuring seamless operation and user satisfaction for students and staff. Collaboration on Student Retention Initiatives: Coordinated with the Associate Director to develop and implement student retention initiatives, contributing to presentations and strategic efforts aimed at improving student engagement and success. Project Coordination and Implementation: Oversaw the planning and execution of special projects within the Residence Life Department, ensuring that all initiatives were completed on time, within budget, and aligned with organizational goals. RESIDENCE LIFE IT AND SPECIAL PROJECTS COORDINATOR Central Michigan University — Mar 1993 – Jun 1998

RFP Generation and Contract Negotiation

Mainframe Transformation to Cloud

VOIP Deployment and Management

Data Center Migrations, Decommissioning, and Relocations Network Layering and Optimization

EMC Storage Solutions and Management

VMware Infrastructure Management and Virtualization Cloud Computing Infrastructure Design and Implementation PACS (Digital Radiology) Systems Deployment

Centrex to Definity Telecommunication System Conversion PBX Installations, Upgrades, and Conversions

Circuit Upgrades from Frame Relay to Fiber and POTTS to T3 Lab System Development and Integration

HL7 Integration and Interface Development

Open MRI System Deployment

Multi-Slice CT System Deployment

Medical Records and Dictation Systems Migration

WLAN and WWAN Network Deployments

Wireless Asset Management and Pharmacy System Integration Server and Enterprise Application Migrations

Co-location and Disaster Recovery Deployments

Data Center Relocation and Infrastructure Optimization PROJECT MANAGEMENT EXPERIENCE:

Connectivity Solutions Design: Designed and implemented connectivity solutions for clients, ranging from basic 56k Frame Relay to high-capacity T3, ATM, and Fiber solutions, addressing a variety of networking needs. Disaster Recovery and Co-Location Solutions: Designed and implemented Co-Location and Disaster Recovery solutions, including the management and migration of data centers, such as the move from Washington DC to Lansing, MI, to ensure business continuity and data protection. Compliance and Auditing: Served as the liaison between client IT departments and external entities for software licensing audits, HIPAA compliance, and state audits, ensuring adherence to regulatory requirements and avoiding potential penalties.

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