Allison Anderson
Retail Customer Service Representative
Las Vegas, NV 89169
******************@*****.***
Professional Summary
I am able to obtain and utilize my quality services in a professional manner. My years in customer service experience will allow me to operate in a fast pace and professional company. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Guest Relations Representative
Barnes Lodge-St. Louis, MO
April 2020 to May 2022
• Take incoming call of patients that need lodging *Register them and take payment *work on Microsoft excel / computer work and plugging in information
Retail Customer Service Representative
Walmart NC
August 2014 to August 2015
• Customer merchandise inquiries
• Balance your tell for customer sales
• Coordinate merchandise on the selling floor.
• Stocking and layaways
Education
High school diploma in Psychology
Wilson Community College-Wilson, NC
May 2015 to Present
Skills
• Management
• Payroll
• Guest Relations Experience (2 years)
• Customer service (5 years)
• Dishwashing
• Microsoft Office
• Guest Services
• Customer Care
• Benefits Administration
• Human Resources
• PeopleSoft
• Human Resources Management
• Financial Report Writing
• Accounts Receivable
• Administrative experience
• Employee Orientation
• Cash register
• Pet sitting (2 years)
• Performance Management
• Customer Service
• Front Desk
• Organizational skills
• Office Management
• Event Planning
Languages
• English - Fluent
Additional Information
COMPUTER SKILLS
A clear and confident telephone manner
Ability to communicate effectively with a wide range of customers. Trouble shooting /Problem solving
Call center Operations (retail customer inquiries) People Soft skills / Verbal communications
Active Listening and Paraphrasing problems