Delivery Driver Customer Service
Resume:
Paula A Ponce
Cell 216-***-****
Parma Heights, OH 44130
***************@*****.***
Bath and Bodyworks Sales associate 08-17-2024 present
Strongsville, Ohio
Authorized to work in the US for any employer
Work Experience
Amazon Flex Delivery Driver
Amazon Flex-Parma Heights, OH
July 2023 to Jan 2024
Receive route, locate route package, scan packages and organize load packages in vehicle go to assigned route and drop off packages 40+
Delivery Driver
Spark Driver™-Parma Heights, OH
June 2023 to Present
Picking up groceries and dropping them off at door . Delivery Driver
UberEATS-Cleveland, OH
June 2022 to Present
Excepting deliveries picking orders up and dropping off to customer Delivery Driver
Spark Driver™-Parma Heights, OH
Present
Picking up customer’s groceries and taking them items to the customers door. Delivery Driver
BlackLine-Brooklyn, OH
April 2023 to May 2023
Loading packages driving route to deliver customer packages 150+ packages Customer Support Specialist
DialAmerica-Middleburg Heights, OH
September 2020 to April 2022
Assisting customers with technical issue. Placing proper escalation problem solving .Communicating verbally and in writing .
Family Dollar Cashier
Family Dollar-Parma Heights, OH
July 2021 to December 2021
Cashiering stocking recovering checking expiration dates etc . Housekeeper/Laundry
Berea Alzheimers Center-Berea, OH
February 2020 to August 2020
Laundry and cleaning a facility
Sprint Customer Service Representative
S&P Data-Cleveland, OH
February 2020 to August 2020
Sales customer service retention
Home Health Aide
Intergrated resource Inc
June 2018 to June 2019
Personal care, feeding bathing Appointments, cleaning home, sanitizing home and personal items. Customer Loyalty Representative
IBEX Global AT&T-Beckley, WV
June 2015 to June 2017
Sales, billing, retaining customers, promotions, adding removing products, etc Cashier/ Barista
A Good Cup Cafe-Oceana, WV
October 2012 to May 2013
Open 7:00am
Cashier, Customer service, drive thru, sanitizing equipment, preparing equipment, dishes, cleaning shop, etc
Education
High school diploma or GED
Skills
• Home Care
• Barista Experience
• Laundry
• Customer service
• Sales
• Delivery Driver Experience
• Phone etiquette
• Microsoft Excel
• Organizational skills
• Microsoft Word
• Cash register
• Stocking
• Leadership
• Management
Certifications and Licenses
Driver's License
Assessments
Customer focus & orientation — Proficient
December 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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