Customer Service Call Center
Resume:
Olisha Collins
Stockton, CA *****
*************@*****.***
Professional Summary
Experienced customer care professional seeking a long-term position in which my communication skills combined with my problem-solving skills can be useful in serving customers. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Call Center Officer
Valley Strong Credit Union-Stockton, CA
June 2024 to August 2024
As a call center officer, I was trusted with verifying and handling any issues or transactions at the request of the member. During my time with this company, I was fortunate to exercise my multitasking abilities. These abilities were vital skills leading up to my future opportunities and has helped me display excellent customer service
Customer Service Representative
Blue Shield Of CA-Lodi, CA
April 2020 to August 2021
As a dedicated customer service rep at BSCA, I was assigned to Medicare Supplement Support. I had the privilege of assisting senior citizens and veterans with explaining to help them understand their benefits, taking payments as well as pharmaceutical assistance using detailed awareness and multitask abilities. Customer Service Representative
Copart,Inc-Sacramento, CA
September 2018 to January 2020
As an inspired customer service rep at Copart, Salvaged Car Auction I was given the responsibilities of scheduling pick up for salvaged vehicles while displaying integrity, creating excellent customer service experience. These responsibilities included specializing outbound calls in a timely manner with proper phone etiquette and clarifying document accuracy by maintaining detailed ability. Education
certified in Medical Assisting
Kaplan College - Stockton, CA
March 2012 to December 2012
Skills
• Medical Office Experience
• Computer literacy
• Cash Handling
• Active Listening
• Live Scan Fingerprinting Certified
• Cashiering
• Medical Terminology
• Adaptability
• Typing Certified 48WPM
• Multitask Ability
• Proper Phone Etiquette
• Time Management
Certifications and Licenses
Driver's License
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