Administrative Support Microsoft Office

Ramona Ward

Orange, TX ***** 936-***-**** ***********@*****.***

Remote Administrative Professional Operations & HR Support Calendar & Document Management

Professional Summary

Detail-oriented and proactive administrative professional with 10+ years of experience supporting executives, managing schedules, handling communications, and streamlining processes. Proven ability to thrive in remote work environments and manage multiple priorities across departments. Skilled in Microsoft Office Suite, Google Workspace, Zoom, and DocuSign. Recognized for delivering efficient support that keeps operations flowing and teams productive.

Core Competencies

• Remote Office Administration

• Calendar & Email Management

• Microsoft Office & Google Workspace

• Virtual Meeting Coordination (Zoom/Teams)

• Document & Records Management

• Invoicing & Expense Tracking

• Vendor & Procurement Support

• HR & Payroll Coordination

• Strong Written & Verbal Communication

Professional Experience

VP of Operations

Sentro Technologies USA, LLC – Remote 05/2018 – 06/2025

- Provided full administrative support to executive leadership in a fully remote environment.

- Managed complex calendars, scheduled virtual meetings, and coordinated interdepartmental communications.

- Organized digital files, reports, and vendor records to ensure efficient access and audit readiness.

- Oversaw accounts payable and payroll systems using Sage/Peachtree, significantly reducing processing errors.

- Streamlined internal workflows, improving team efficiency and reducing administrative overhead.

- Maintained confidentiality and professionalism while handling sensitive communications and data.

Recruiter

LANMARK Staffing – Orange, TX 08/2015 – 05/2018

- Managed high-volume interview scheduling and applicant communications.

- Coordinated onboarding documentation and data entry for HR records.

- Provided internal administrative support for staffing projects and vendor correspondence.

Human Resources/Office Manager

Horizon Dental – Orange, TX 07/2010 – 08/2015

- Oversaw daily administrative operations including payroll, benefits administration, and vendor management.

- Managed calendars and correspondence for practice leadership.

- Processed invoices, maintained employee files, and supported patient recordkeeping systems.

Education

Associate of Applied Science – Data Processing

Angelina College – Lufkin, TX

Technology & Tools

Microsoft Office Suite Google Workspace Zoom & Teams DocuSign Sage (Peachtree) Adobe QuickBooks

Achievements

- Reduced operational budgets by up to 40% while maintaining efficiency.

- Directed HR functions for teams of up to 340 employees.

- Awarded “Manager of the Year” for leadership during banking merger.

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