Account Specialist
Resume:
Sunceray Dean
Plant City, FL **567
(813)764- 6416
*********@*******.***
Over 10 years of progressive customer service. Effective interacting with
customers, as well as co-workers and management. Assertive, self-motivated,
goal oriented, organized, and efficient. Knowledgeable in windows, MS word,
outlook, excel, and various office equipment.
Work Experience
Account Specialist
Primo Water -Lakeland, FL
March 2022 to November 2024
Billing
Provide customers with account information
Solving account issues
Claim Specialist
Kforce -Tampa, FL
May 2020 to May 2021
Updating claims
Assisting clients with applications
Solving claim issues
Enrollment Specialist
Health Plan One -Tampa, FL
June 2017 to December 2017
Verifying customers eligibility
Assisting customers with enrollment
Medical Biller
Bunch and Associates -Lakeland, FL
May 2007 to November 2010
Processing Medical Bills for workmen compensation
Researching Medical Bills for purpose of payment
Updated Medical Bills with appropriate information for payment
Promoted to level II Processor for exceeding production goals
Promoted to file maintenance to research bills for payment
Patient Specialist
A-1 Temp /Rotech Healthcare Inc -Lakeland, FL
November 2005 to August 2006
Collected on delinquent accounts
Assisted eligible patients with financial waivers
Updated accounts with appropriate information
Education
High school diploma
Plant City High School
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