Medical Assistant Patient Care

Alicia J Mosley, CPT, CMA

919-***-**** ***********@*****.*** 4009 Brandie Glen Rd, Charlotte, NC 28269 Certified Phlebotomist Medical Assistant

Dedicated and detail-oriented Certified Phlebotomist and Medical Assistant with extensive experience in hospital and clinical settings. Proven ability to deliver exceptional patient care while adhering to established protocols. Seeking a position in phlebotomy to contribute to a health care team focused on enhancing patient health and well-being. Key Expertise & Core Accomplishments

·Phlebotomy Techniques

·Patient Care Excellence

·Clinical Procedures

·Health and Safety Protocols

·Medical Terminology

·Specimen Collection

·Patient Communication

·Event Coordinator

·Time Management

·Successfully ensured accurate and timely specimen collection and mobile phlebotomy roles

·Recognized for exceptional patient care and attention to detail by supervisors and colleagues

·Inducted into multiple honor societies for academic and community service excellence Professional Experience

Phlebotomist - Novant Health Hospital - Charlotte, NC 03/17/2024 – Present

·Performs venipuncture and capillary punctures on patients of all ages in both inpatient and outpatient settings

·Collects, label, and transport specimens following strict hospital and lab protocols

·Verify patient identity and ensure comfort, safety and proper techniques during all blood draws

·Maintain accurate records and update Electronic Health Records (EHR) in real time

·Works closely with nurses, physicians, and lab staff to support timely diagnostic testing and quality care

Mobile Phlebotomist - Quest diagnostics - Goldsboro, NC 09/2024 - present

·Provide mobile phlebotomy services, ensuring accurate specimen collection and transportation

·Conducts mobile exams with precision and timeliness

·Maintain detailed records of specimens collected daily

·Provide clear explanation of procedures to patients, alleviating anxiety Phlebotomist - UNC Clayton clinical (Training) – Clayton, NC 07/2024 – 09/2024

·Prepare and assist patients during blood draw procedures in a clinical environment

·Explain blood draw procedures thoroughly to patients

·Adhere to health and safety protocols to maintain a sterile environment

·Verify patient information and ensure proper labeling of samples Event Planner/Owner - A&J D’ ZYNZ - Goldsboro, NC 10/2016 to present

·Manage event planning and coordination, ensuring client satisfaction and successful execution of events

·Consult with clients to design and execute event plans

·Coordinate with vendors and manage event logistics

·Manage team to ensure smooth event operations

Certified Medical Assistant/Phlebotomist - UNC Family Medicine - Chapel Hill, NC 11/2014 – 08/2016

·Provided comprehensive medical assistance and phlebotomy services in a family medicine setting

·Interviewed patients to gather medical history and verify information

·Assisted with examinations, and performed vital checks

·Scheduled appointments and managed patient inquiries Certified Medical Assistant - Medstat Urgent Care - Goldsboro, NC 01/2013 - 08/2014

·Performed various clinical tasks to support patient care in an urgent care environment

·Conducted patient assessments and assisted with procedures

·Administered injections and performed laboratory tests

·Managed appointment scheduling and prescription refills Education and Certification

Pitt Community College - Winterville, NC 08/2012

Certificate in Phlebotomy

·Pitt Community College GPA of 4.0 completing courses in phlebotomy techniques and laboratory procedures

Associate of Applied Science

Medical Assistant - Pitt Community College - Winterville, NC 08/2009

·Achieved a cumulative GPA of 4.0, focusing on medical assisting and patient care Certified Phlebotomist - National Health Organization Skills & Technical Proficiency

·Venipuncture

·Capillary puncture

·Laboratory procedures

·Infection control

·Patient scheduling

·Microsoft Office Suite

·Data entry

·Clinical documentation

Awards & Honors

·Gamma Beta Phi National Honor Society

·Sigma Alpha

·Phi Theta Kappa Honor Society

Additional Information

Participated in volunteer projects to include Relay for Life and local homeless shelter

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