Leadership Development Project Management

Dyane Espinosa

Minneola, FL *****

+1-407-***-**** *************@*****.*** https://www.linkedin.com/in/dyaneespinosa/

Position: Manager, Learning and Engagement

Strategic Learning and Engagement Leader with over 5 years of experience designing, implementing, and leading impactful training and development programs across diverse industries. Specialized in leadership development, employee engagement, and cultural transformation initiatives that support talent pipelines and drive measurable improvements in retention, performance, and organizational alignment. Proven ability to lead high-performing learning teams, mentor designers, and manage cross-functional projects that align with competency frameworks and business goals. Adept at applying instructional design methodologies (ADDIE, SAM) and adult learning principles to create scalable learning experiences. Skilled in live facilitation (virtual and in-person) and eLearning development using tools like Articulate 360, Adobe Captivate, and Camtasia. Passionate about building inclusive learning cultures that elevate both people and performance.

Core Competencies

Leadership and Talent Development: Leadership development strategy, team coaching and mentorship, succession planning, leadership pipeline development, cross-functional team enablement

Instructional Design Frameworks: ADDIE, SAM, Action Mapping, competency-based design, curriculum alignment, adult learning theory, content lifecycle management

Employee Engagement: Employee listening (surveys, focus groups), engagement strategies, onboarding experience design, culture-building initiatives, change leadership

Technology & Tools: Articulate 360, Camtasia, Adobe Captivate, Vyond, Canva, Learning Management Systems (LMS) Administration

Project Management: Agile and traditional project management, strategic planning, resource allocation, milestone tracking, cross-functional coordination

Facilitation and Communication: Virtual instructor-led training (VILT), in-person facilitation, internal consulting, stakeholder communication, presentation and storytelling

Professional Experience

Houghton Mifflin Harcourt (HMH) – Remote 11/2024 - Present

Professional Learning Consultant

Collaborated with partners to ensure professional development initiatives aligned with specific needs, adhering to the project management life cycle for efficient delivery.

Leveraged adult learning strategies, such as case studies and real-world simulations, to engage participants and drive real-world application of content.

Delivered high-quality workshops tailored to educator needs, using data from District focus assessments to address performance gaps.

Applied instructional design frameworks (ADDIE, SAM) and agile project management methods to ensure all training modules were delivered 100% on time and within scope.

Momentum Financial Services Group. Orlando, FL. 04/2024 – 10/2024

HR Bilingual Learning Consultant

Designed and implemented leadership and service training programs aligned with business goals, impacting over 120 employees across sales, service, and management.

Mentored and led a team of instructional designers, providing strategic oversight and aligning development with organizational priorities and success behaviors.

Collaborated cross-functionally to conduct training needs analysis, aligning solutions to performance metrics and supporting long-term development planning.

Used employee feedback and performance data to enhance learning experience design, contributing to a 25% increase in customer satisfaction and 30% improvement in onboarding speed.

Supported the creation of cultural onboarding and communication norms, reinforcing core values and improving team cohesion.

Allstate Protection Plans / Square Trade Orlando, FL 07/2020 – 11/2023

Instructional Design Project Manager

Led the full lifecycle of 100+ learning initiatives, including needs assessments, instructional design, implementation, and evaluation—resulting in a 15% reduction in onboarding time and supporting a culture of continuous learning.

Developed and launched a Train-the-Trainer program, certifying 10+ internal facilitators to deliver consistent, leadership-aligned onboarding experiences, accelerating new hire ramp-up by 30% and reinforcing internal performance standards.

Collaborated with business leaders to define learning objectives, success metrics, and performance expectations, ensuring training solutions were strategically aligned with organizational goals and leadership competencies.

Jeunesse, Lake Mary, FL 04/2018 – 07/2020

HR Coordinator / Corporate Trainer

Collaborated with 5+ cross-functional teams aligning diverse departmental objectives and developing customized training strategies to meet organizational and departmental needs.

Designed and implemented the inaugural e-learning training program for more than 100 employees, resulting in an outstanding 80% increase in engagement compared to traditional in-person Instructor Led Training methods.

Conducted performance and knowledge assessments and monitored employee performance to identify areas for improvement and development.

LTC Language Solutions, Orlando, FL 08/2017 – 04/2018

English Language Trainer for Hospitality: Sheraton and Swan and Dolphin.

Developed a supportive and inclusive learning environment that empowered associates to excel in their roles and contribute to the success of their organizations.

Integrated customer service principles into the curriculum, equipping learners with practical language tools and strategies to enhance guest interactions and elevate service standards.

Royal Caribbean International - Onboard Cruise Ship 05/2008 – 02/2015

Youth Staff Training Program

Implement an annual New Hire Orientation for 500+ employees, ensuring alignment with organizational goals. Evaluated training effectiveness; spearheaded initiatives to enhance customer satisfaction by equipping staff with essential skills, resulting in the Youth Team achieving the top rank in Customer Service Satisfaction.

Education

Master of Business Administration (MBA), Adult Education Universidad Del Valle De Atemajac, Mexico

Bachelor of Arts (BA), Teaching English as a Second Language Universidad Del Valle De Atemajac, Mexico

Certifications: Google Certified Project Management Professional, Google Certified Agile Project Management, Certified Professional in Training and Performance (in progress) IDOL Courses Academy.

Technical Skills

Microsoft Office suite GSuite Tools Articulate360 Camtasia Adobe Captivate Vyond Learning Management Systems and Project Management Tools.

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