Customer Service Forklift Operator
Resume:
Michael T.
Williams
Industrious Warehouse professional with exceptional organization
skills and area of warehouse and facilities maintenance expertise. Success identifying products by size, type and product codes. Outstanding reading and mathematics skills with superior track record of effectively understanding and efficiently following instructions. Adaptable and reliable warehouse professional with strong skills in woodworking, job site cleanup, lifting and carrying heavy objects. Excellent communications and math skills seeks position that provides steady employment and growth opportunities.
137 Cedar Rd
Apt. D
Chesapeake, VA 23322
michael.williams333@
gmail.com
EXPERIENCE
HREW (Custom Border Patrol), Chesapeake, VA Warehouse Manager/ Forklift Operator/Heavy Equipment Operator November 2010 - Current
● Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
● Managed customer relations and customer service through daily communication and interaction.
● Frequently inspected production area to verify proper equipment operation.
● Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
● Collected, arranged and input information into database system.
● Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
● Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
● Prevented waste when transferring materials between transport containers and processing equipment.
● Removed orders from storage, wrapped and staged for shipments.
● Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
● Received cargo by lifting and moving it using hand trucks and pallet jacks.
● Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
● Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
● Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
Architectural Specialties Trading Company, Pensacola, Florida — Assembly/Milling
1/6/ 2001 - 11/23/2010
● Assembled components with minimal supervision, exceeding expected project milestones.
● Conducted quality assurance inspections on finished components and identified issues.
● Completed durable assemblies and subassemblies with hand and power tools.
● Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.
SKILLS
Loading and unloading
DOT Regulations
Logistics
Forklift Operations
Shipping and receiving
Assembly and production
Labeling and boxing
Warehouse Logistics
Quantity calculations
Safety and compliance
Teambuilding
Critical thinking
Woodworking
Stonework
Electrical systems
Commercial construction
Roofing
Plumbing
Contracted work
Safety and sanitation
Drywalling
Budgeting
Project Management
Blueprints and schematics
Safety and compliance
Repairing pipes and fixtures
Project estimation and
bidding
Hand tools
Machinery repairs
● Checked position and alignment of each component to prevent errors and minimize materials waste.
● Expertly assembled millwork products such as doors, windows, cabinets and counters.
Dairy Fresh, Dothan, AL— Cooler Stacker/Lab Technician JANUARY 1997 - NOVEMBER 2001
● Verified documentation and condition of freight to assure quality standards were achieved.
● Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
● Recorded information, shortages and discrepancies to keep records current and accurate.
● Organized coolers to load and unload trucks for shipment and receiving.
● Tested milk for bacteria count, fat count and mold from single cartons to tanks
EDUCATION
Coastal Carolina Community College, Jacksonville, NC— General Education Development Diploma (GED)
May 1993 - July 1993
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