Medical Records Customer Support
Resume:
G
ANGELA
GONZALEZ
********@*****.***
Cypress, TX 77433
SUMMARY
Meticulous Customer Support and Records Technologist with over fifteen years of experience. Proficient in Salesforce, Teams, administration, client service, building interpersonal relationships and facilitating conflict resolution. I am very resourceful and I have exceptional oral and written communication skills.
SKILLS
Records Management
Data Entry
Data Collection
Client Management
Charting
Documentation
Curriculum Design
Onboarding/Training Management
Bookkeeping
Account Management
Records Compilation and Maintenance
Teamwork and Collaboration
Written Communication
Critical Thinking
Adaptability and Flexibility
EXPERIENCE
Medical Records Technologist/Call Center
Houston, TX
Ontellus/ Sep 2021 to Current
Build strong relationships with medical facilities, custodians of records, law firms, and insurance companies
Maintain KPI to ensure weekly and monthly quotes are achieved in a timely manner Prioritize tasks assigned by the department supervisor to ensure client expectations and satisfaction is met daily
Accurately update status into the database ensuring proper fulfillment of medical records
Ensure the deadlines required by law for record fulfillment are followed by record custodian.
Family Care Provider / Medical Assistant
Columbus, OH
Self Employed/ Jun 2005 to Current
Implement occupational/physical therapy, administered medication, monitored daily diabetes readings
Promote language development skills through reading and storytelling Safely transport children to and from school, medical appointments and extra- curricular activities
Organize activities that enhanced physical, emotional and social well-being Promote growth, development and self-awareness using Montessori and play approach.
Paraprofessional/Substitute Teacher
Katy, TX
Katy Independent School District/ Oct 2014 to Aug 2019 Provided in class support to students with disabilities to achieve and promote student success with individualized charts and files
Utilized a positive reinforcement method to promote good self-esteem and a healthy learning environment
Communicated openly with parents about daily activities and student progress Implemented curriculum to ensure student's goals were achieved Provided one-on-one tutoring sessions with students to improve educational goals. EDUCATION AND TRAINING
Associate of Arts
Lone Star College May 2017
Cypress, TX
VOLUNTEER AND COMMUNITY SERVICE
Pastor Appreciation Board Member
State Secretary for Church Organization
Women's President for Local Church
Sunday School Teacher
Church Usher
Church Music Team Member
Contact this candidate