Employee Relations Team Lead

Isaac Cole

*** ******* ******, ******, ****** States, 50130

Phone: 307-***-**** Email: ***********@***.***

Professional Summary

Results-driven HR professional with 4+ years of experience in recruitment, onboarding, compliance, and employee relations. Skilled in fostering inclusive workplaces, managing conflict resolution, and aligning HR strategies with organizational goals. Strong communicator with a proven ability to build trust and drive operational excellence.

Professional Experience

Produce Team Lead

Sam’s Club – Ames, IA Oct 2022 – Present

- Supervised teams across multiple departments, ensuring compliance with policies and maintaining high standards of cleanliness and organization.

- Facilitated hiring processes, including I-9 documentation and new associate orientations.

- Managed inventory, organized deliveries, and ensured product quality and availability.

Merchandising Team Lead

Sam’s Club – Ames, IA Oct 2021 – Oct 2022

- Trained associates, assigned duties, and ensured compliance with company policies.

- Maintained sales floor standards by organizing merchandise and handling claims/returns.

- Provided leadership to achieve deadlines and maintain high work quality.

HR Fill-In Responsibilities

Sam’s Club – Ames, IA Oct 2021 – Present

- Conducted new hire orientations and managed I-9 documentation.

- Supported employee relations by addressing inquiries and resolving issues promptly.

Education

Bachelor of Arts in Business Management

*Bellevue University – Bellevue, NE*

Skills

- Recruitment, Onboarding, and Talent Management

- Compliance with Federal and State Employment Laws

- Employee Relations and Conflict Resolution

- Proficiency in MS Office (Outlook, Word, Excel)

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