Customer Service High School
Resume:
Mae O. Collins
*******.*****@*****.***
Stone Mountain, GA 30083
Objectives:
Customer service and detail-oriented with experience in fast- paced environment, exceptional oral and written communication skills and a drive to be successful. Proven ability to stay calm. Education
Miami Central High School
Miami, FL
High School Graduate (1971)
Experience
Georgia Dept. of Labor
Claims Specialist August 2016 – December 2024
774 Jordan Lane, Bldg. 4, Decatur, GA 30038
Job Responsibilities: Processing of Unemployment Insurance (UI) Benefit Claims. Assisting clients with the filing of UI benefit claims (in person/via telephone) and training videos for UI recipients. Filing/faxing Resume:
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Page 2
of documents. Providing the utmost customer service/working as a team member.
Georgia Dept. of Labor (part-time employee)
Customer Service Rep April 2013 – August 2016
South Metro Location, MLK Jr. Drive, Atlanta, GA
Job Responsibilities: Switchboard operator. Filing/faxing of documents. AARP Foundation
Cobb County District May 2008 – April 2013
Job Responsibilities: Assigned part-time employment with Cobb County DFACS/GA Dept. of Labor
Military: U.S. Coast Guard (Active Duty) – February 1980 – December 1995 – Honorable Discharge
U.S. Coast Guard Reserves – June 1974 – February 1980 References available upon request.
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Skills
Typing: 60 wpm
Computer: Microsoft and Word
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