Patient Care Medical Assistant
Resume:
Cristina Guerrero
El Paso, TX ***** +1-915-***-**** ***********@*****.***
PROFESSIONAL
SUMMARY
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
ACCOMPLISHMENTS • Recognized for going above and beyond the call of duty.
• Recognized for outstanding dedication to patient care.
• Took all offered shifts to maintain coverage for staff Improved blood collection process by preparing supplies to match patient load.
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• Maintained compliance with OSHA, HIPAA, and CLIA standards.
• Used Microsoft Excel to develop inventory tracking spreadsheets. SKILLS • Assertive and decisive • Organized
• Time management skills • Autonomous
• Flexible • Emotionally Intelligent
• Patient Care • Phlebotomy
• Vital Signs • Venipuncture
• EMT Experience • Laboratory experience
• Medical office experience • Computer skills
• Medication administration • Microsoft Word
• Basic life support • Intake
• Patient service • Medical terminology
• EMR systems • Customer service
• Documentation review
WORK HISTORY MEDICAL ASSISTANT SUBSTITUTE 09/2023 to CURRENT Socorro Independent School District Clinic El Paso, US
• Perform Medical Assistant duties in the absence of a Medical Assistant. Responsible for greeting patients, verifying insurance, taking copay, answering phones and returning calls.
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Give patients follow-up appointments and help set up appointments for other medical facilities, discharge patients and document all treatments.
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CG
Bring patients into rooms, prepare patient for provider by taking vital signs, verifying medical history, updating medications, collecting blood work via venipuncture or finger stick, collecting urine samples for drug testing, UTI testing, pregnancy testing, carefully package samples and prepare for transport to proper facilities.
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• Perform Covid, Flu, RSV and Strep testing.
• Administer Flu vaccines, Covid vaccines, Toradol shots.
• Perform ear lavage and administer nebulizer treatments.
• Sanitized, restocked, and organized exam rooms and medical equipment. Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
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Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
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Enhanced patient experience through compassionate care and communication during blood draw procedures.
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PHLEBOTOMIST 08/2020 to CURRENT
eHealthScreenings El Paso, US
• Company Overview: Ehealth Mobile Phlebotomy
Perform blood draws, body measurements, vital signs, medical history intake, consent, verification and accurately label of collections, set up location sites where blood draws will take place.
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• Ehealth Mobile Phlebotomy
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
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Completed proper sanitation and cleaning of equipment and work areas between patients.
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• Stocked phlebotomy cart or carrier with appropriate supplies. Used personal protective equipment correctly to protect coworkers and patients.
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MEDICAL ASSISTANT 09/2022 to 05/2023
LTS Ft Bliss facility El Paso, US
As a Medical Assistant I am responsible for Covid testing both Adults and children.
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• Registering patients and input results.
Responsible for maintaining a sterile workstation as well as properly stocking medical supplies.
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Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
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• Prepared lab specimens for diagnostic evaluation. Assisted with routine checks and diagnostic testing by collecting and processing specimens.
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PHLEBOTOMIST/SCREENER 09/2019 to 11/2022
Labcorp Corporate Solutions El Paso, US
Conduct health screenings for new and returning clients, while using technology and observational skills to determine client eligibility.
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Perform venipunctures, finger sticks, properly discard used needles in their appropriate cannisters, and ensure patient safety with the use of proper PPE.
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• Travel out of town to assist other sites when short staffed. PHLEBOTOMISTS 09/2020 to 11/2021
El Paso Pain Center El Paso, US
Responsible for patient identification, sample collection and specimen labeling.
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Perform routine venipuncture specimen collection, Covid testing, MRSA nasal swab, DNA swab and Urine drug screen sample collection.
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• Assure specimens are kept and handled in proper conditions.
• Properly explain collection procedures to patients. Prepare samples for testing to include labeling, centrifugation, and transport to lab.
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Maintain safe, clean and adequate supplies for all phlebotomy and specimen procurement.
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• Perform other related duties as assigned.
CLINICAL COORDINATOR 11/2010 to 03/2014
RESEARCH ACROSS AMERICA El Paso, US
Perform venipunctures, monitor vital signs and patient measurements, ensure documentation is entered accurately in charts.
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• Train new employees on procedures and office rules and regulations.
• Proficient in filing charts and data entry.
EMERGENCY MEDICAL TECHNICIAN 10/1999 to 09/2005
El Paso Fire Department El Paso, US
• First responder on the scene of a medical or trauma incident.
• Responsible for triage and immediate transport to the proper facility.
• Stabilize patient and give patient status to the hospital via radio report. EDUCATION ASSOCIATE OF SCIENCE BIOLOGY 05/2019
EL PASO COMMUNITY COLLEGE, El Paso, TX
CERTIFICATIONS • BLS Certification
• Certified Phlebotomy Technician
• Certified Medical Assistant
• CPR Certification
LANGUAGES English
Native or Bilingual
Spanish
Native or Bilingual
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