Event Coordinator Brand Ambassador

Jacqueline Patterson

Motivated event specialist, brand ambassador, bartender, server, and event coordinator with 12+ years of experience, within the restaurant and hospitality industry. Drives sales and business growth, using expertise in beer, liquor, wine, and mixology. Engages guests by being knowledgeable, creating memorable experiences, and building relationships. Resourceful and hardworking, with excellent attention to detail and a solid background in leadership, management, and FOH operations. Seeking opportunities, with a company to both learn from and grow with, with like minded, skilled, and passionate peers. Who, like myself, love what they do and take pride in giving exceptional service and being the best of the best in this industry!

EXPERIENCE

Instawork, Tend, Gigsmart, Upshift, LV, NV- LA, CA— Freelance 09/22 to Current Freelance event bartender, server, brand ambassador, banquet captain, event set up/ break down, concessions/cashier, etc at various locations such as, Allegiant Stadium, T-mobile Arena, MGM Grand Garden Arena, Venetian, Mandalay Bay, Las Vegas Convention Center, Tesla, Brooklyn Bowl LV, Aramark, Levy, Fontainebleau, and more… MGM Resorts, Las Vegas, NV, — Event Logistics Attendant 12/23 to 12/24 Responsible for event set up and strikes at various MGM locations. Duties included loading/ unloading trucks, setting up furniture, assembling decor, floral, and design packages. Corner Bar Management-Peyote,Las Vegas, NV— Bartender/Server 11/22 to 07/23 Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

Enchant at Resorts World, Las Vegas, NV — Event Lead 11/22-01/23 Responsible for duties such as guest services, ticket selling and scanning, welcoming and ushering guests, and assisting with a variety of tasks for the 5000+ capacity event, while providing superior customer service.

Hilton, Fontana, CA — Bartender/Server 10/21- 10/22 Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service for hotel guests and regulars at an 18-seat bar. Exchange LA, Los Angeles, CA — Bartender/Bottle Service 10/20-10/21 Provided exceptional service to patrons in fast paced DTLA Nightclub, with an average

$3500-$7500 nightly bottle service and beverage sales $1200-$2200. Toro Toro, Washington, DC — Assistant Manager/ Bartender 08/19-03/20 Oversaw service of 800 person capacity high-volume nightclub. Collaborated with the manager to develop strategies for achieving sales and profit goals. Balanced daily registers and generated sales reports for management.

Queen’s English, Washington, DC— Bar Manager 06/18-01/20 Managed opening and created cocktail/bar programs for 38 seat, 4 star, James Beard Award Winning restaurant. Recognized in the Washington Post, NY Times, and other media outlets for inventive cocktails and a unique wine list. Kimpton Hotel, Washington, DC — Hotel Coordinator 01/17-06/18 Organized BEO's, budgets, guest lists, catering, and timelines for private dining events, at 1200 person capacity, high-end hotel.

Fooda, Washington, DC — Event Coordinator 11/16 -01/17 Responsible for, setting up, and maintaining daily pop-up lunch events throughout 20+ locations in the Washington DC/ DMV area. Secured locations, restaurants, and contracts, while running day-to-day duties to ensure clients were happy and events ran smoothly. Bowlmor Lanes, Bethesda, MD— Event Manager/Bartender 01/13-11/16 Executed up to 60+ events a day at a high-volume bowling alley. Beginning as host, moved up to server bartender, and manager by mastering guest relations and event skills. Managed bars, menus, staff compliance, inventory, and created staff training programs. Schneider Family Farms, Robbins, CA — Farm Laborer 04/06-08/14 From the age of 10 years old, assisted with day-to-day work on a 20-acre farm, while assisting with a vendor booth at the UC Davis Farmers Market, learning guest service skill, such as answering guest questions, product knowledge, and collecting payments CONTACT

Phone: 530-***-****

Email: ***.*********@*******.***

Linkedin:https://www.linkedin.co

m/in/jacquelineap

Address: Las Vegas, NV 89103

SKILLS

● Bartending, Serving, Events, Guest

Relations

● Craft Cocktail, Beer, Wine, Spirit

Knowledge

● POS Systems: Toast, TouchBistro,

Clover, Upserve, Revel, Square, Epos,

Aloha, etc…

● Management, Scheduling, Payroll,

FOH Operations, Salesforce,

Quickbooks

● Inventory, Alcohol ordering, Waste

Control

EDUCATION

College of Southern Nevada,

Las Vegas, Nevada

— Masters, Education

01/25- Current

California State University,

Fullerton, CA,

—Bachelor's Degree, Public Relations

08/14-06/16

Yuba Community College, Yuba

City, CA,

—Associates Degree, English

08/12-06/14

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