Project Management Data Entry
Resume:
Heelai Sakhizada
******.*****@*****.***
linkedin.com/in/heelai-sakhizada-a02229276
EDUCATION
MBA: Business Administration 01/2021
Kardan University - Afghanistan
Report on Writing and Project Management: Project Management 12/2017
Afghanistan Center for Excellence – ACE - Afghanistan
Bachelor of Science: Computer Science 01/2006
Kabul University – Afghanistan
Skills
administration, customer service, user management, managing front desk operations, DB administration, development, computer management, troubleshooting, Finance and accounting, organizational, communication, and technical skills
WORK EXPERIENCE
2024 - 2024 IT Technical, Admin, and Finance Assistant, Din Juristbyra, Stockholm, Sweden
Developed and managed the company website
Created and maintained the company database for client information
Managed company financial and administrative policies
Oversaw marketing tasks and initiatives
Provided customer support and addressed client inquiries
Assisted in resolving client issues and ensuring customer satisfaction
2023 - 2023 Intern as IT Developer CPS NSD IP Networks & Transport Automation, Telia Company, Stockholm, Sweden
Gained experience in Python, networking, Agile, and CISCO devices
Assisted with administrative tasks and scheduling
Provided customer support and resolved inquiries
2017 - 2021 Database Associate, IDLO, Kabul, Afghanistan
Developed and maintained a user management system
Provide cross-training for colleagues to ensure coverage across roles.
Coordinate scheduling across multiple calendars for meeting rooms, hearing rooms, and board chambers.
Support document retention efforts, including managing storage and warehouse transfers.
Provide courteous and efficient service to phone callers and in-person visitors.
Open, log, and distribute incoming mail, often including applications accompanied by payments.
Respond to inquiries and service requests from customers and community members, coordinating with internal staff to manage appointments as needed.
2015–2016 Office Manager, GIZ – Kabul, Afghanistan
Manage multiple tasks and tight deadlines with flexibility and a positive attitude
Proactive and able to work independently with a focus on finding solutions
Strong organizational skills with experience guiding and supporting team members
Assign tasks and monitor progress to ensure timely completion
Provide training and cross-training to staff on office procedures
Follow instructions and complete assignments efficiently and on time
Handle ordering, receiving, storing, and tracking of office supplies
Build and maintain positive working relationships with colleagues and the public
Maintain data and track information for grant applications
Act as a team leader and support coworkers as needed
Provide front desk support, including assisting a high volume of clients and managing a multi-line phone system
Communicate clearly and professionally, both verbally and in writing
Proficient in Microsoft Outlook, Word, and Excel
2014–2015 IT- Trainer, UNDP, Kabul Afghanistan
Delivered training on the full Microsoft Office suite and IT fundamentals to Ministry of Justice employees
Designed course materials, structured lesson plans, and created user manuals to support learners
Managed class schedules, attendance records, and training documentation
Coordinated logistics for training sessions, including venue setup and equipment preparation
Prepared progress reports and communicated training outcomes to relevant departments
2011–2013 IT Trainer and Team Leader US Embassy Project, Kabul Afghanistan
IT Instructor at Kabul Polytechnic University
I taught MS Office, IT fundamentals, and web design to IT students
Organized classes, maintained attendance records, and managed academic schedules
Monitored student progress, supported project development, and prepared performance reports
Handled administrative tasks such as report writing, data entry, and coordinating with faculty departments
2008–2010 IT-Instructor, USAID Project, Kabul Afghanistan n
IT Instructor at Kabul Polytechnic University and Kabul University
Taught MS Office Suite, IT fundamentals, and web design to IT faculty students
Designed course materials and supported student learning through practical instruction
2007–2007 HR and Finance Assistant, World Bank, Kabul Afghanistan
Assisted Finance and HR departments with recruitment and payroll processes
Provided customer service support to staff and candidates during the recruitment process
Organized interview documentation, updated personnel records, and managed administrative tasks
Reviewed invoices and quotations, ensuring accuracy
Addressed employee inquiries and assisted with HR-related questions
Languages
Pashto
Native or Bilingual
Persian
Native or Bilingual
Dari
Native or Bilingual
English
Full Professional
Swedish
Professional Working
Urdu
Limited Working
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