Community Outreach Customer Service

A dedicated and experienced professional with over 20 years in education and recent experience in community outreach. Proven expertise in managing classroom environments, supporting diverse needs, and collaborating with multidisciplinary teams. Proven expertise in organizational efficiency, effective communication, and project coordination, with a strong track record of developing and applying systems that enhance productivity and foster team collaboration. Skilled in data analysis, resource management, and building strong stakeholder relationships. Seeking to leverage a solid background in administration, problem-solving, and team collaboration in a dynamic administrative role.

●Office Administration & Coordination

●Team Collaboration & Leadership

●Resource Allocation & Budgeting

●Data Management & Reporting

●Effective Communication (Internal/External)

●Customer Service & Stakeholder Engagement

●Project & Task Management

●Scheduling & Calendar Management

●Process Improvement & Organization

●Event Planning & Logistics

●Technology Integration (Smartboards, iPads, Microsoft Office, etc.)

●Community Outreach & Public Engagement

Professional Summary

The Benchcraft Company, Portland, OR

Sales Representative, May 2025-June 2025

●Delivered persuasive product presentations to clients, showcasing value-added marketing solutions such as tee signs, scorecards, and golf course branding.

●Managed a high volume of outbound calls and emails to generate new leads and close sponsorship sales for golf courses nationwide.

●Delivered customized marketing solutions to local businesses, enhancing their visibility in the golf community.

●Maintained accurate records in CRM systems and collaborated with design teams to ensure timely delivery of products.

The Outreach Team, Tampa, FL

Petition Circulator, April 2025 – April 2025

●Engaged with the public to collect signatures for a Medicaid expansion ballot initiative, communicating campaign objectives and ensuring compliance with state regulations.

●Managed and organized collected data, maintaining accuracy and confidentiality according to legal requirements.

●Collaborated with team members to strategize outreach efforts, contributing to achieving daily and weekly signature goals.

●Participated in training sessions to enhance communication skills and understanding of campaign protocols.

Daughtrey Elementary School, Bradenton, FL

EPK Teacher, September 2024- February 2025

●Managed scheduling and coordination of classroom activities, ensuring smooth transitions and adherence to timelines.

●Organized and maintained student records, progress reports, and data for regular parent meetings.

●Fostered positive relationships with parents, caregivers, and fellow educators, ensuring clear communication and collaborative efforts.

●Managed and supported various administrative tasks, including data entry and reporting, to enhance student development.

Pinellas Park Elementary School, Pinellas Park, FL

5th Grade Teacher, August 2023 - July 2024

●Managed classroom operations, optimized time, and coordinated instructional and administrative tasks.

●Collaborated with faculty to improve school processes and uphold academic policies.

●Managed student progress reports, ensuring accuracy and timely parent communication.

●Assisted in coordinating school events, including parent-teacher conferences, and managing student-related data and records.

EDUCATION

●Master of Science in Special Education

Shippensburg University, Shippensburg, PA

●Bachelor of Science in Elementary Education

Shippensburg University, Shippensburg, PA

●Bachelor of Science in Recreation and Leisure Studies

Shepherd College, Shepherdstown, WV

●High School Diploma

McConnellsburg High School, McConnellsburg, PA

Certifications and Skills

●Office Administration Skills

●Excellent Written and Verbal Communication

●Scheduling & Calendar Management

●Data Entry & Management

●Advanced Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

●Basic Sign Language

●First Aid/CPR

●Time Management & Multitasking

Additional Experience & Volunteer Work

●Managed office and administrative tasks as part of the educational leadership team, supporting daily operations and facilitating staff coordination.

●Volunteered in planning community events, contributing to smoothly executing schedules, communications, and logistical support.

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