Store Manager Food Service
Resume:
Tierra Ogle
Moca, PR
*************@*****.***
Dear Hiring Manager,
I am writing to express my interest in joining your team. With over a decade of diverse, hands-on experience in hospitality, management, diving, food service, and business operations, I bring a rare versatility that allows me to thrive in dynamic, fast-paced environments. Whether leading a team, organizing logistics, stepping into a kitchen, or managing a diving operation, I bring the same energy: a commitment to excellence, safety, and positive, memorable customer experiences.
Throughout my career, I've held roles that required quick thinking, leadership, adaptability, and care—from Store Manager at Taino Divers to Head Chef, Bartender, and FEMA contractor. I’ve managed teams, built marketing campaigns, optimized operations, and served hundreds of guests under pressure. I’m also CPR/EFR certified and a Divemaster, with a grounded ability to lead in high-responsibility roles.
I am highly motivated, eager to keep learning, and excited by the opportunity to contribute to a company that values dedication, flexibility, and real-world experience. I'm currently working to improve my Spanish fluency and open to relocation. I look forward to bringing my strengths, work ethic, and energy to the right team.
Thank you for your time and consideration.
Sincerely,
Tierra Ogle
Tierra Ogle
Moca, PR *************@*****.*** +1-939-***-****
Store Manager Hospitality & Sales Specialist
Professional Summary
Experienced and driven hospitality and operations manager with over a decade of success in retail, food service, and diving tourism. Proven track record in team leadership, sales growth, customer satisfaction, and operational efficiency. CPR/EFR certified Divemaster with a hands-on approach and a commitment to continuous improvement.
Skills
Staff Supervision
Customer Service
Sales & Marketing
Inventory Control
Budget Management
Hospitality Operations
POS Systems
Microsoft Office
QuickBooks
Fairharbor
Scheduling
Food & Beverage Management
Team Training & Development
Bilingual (English/Spanish – in progress)
Work Experience
Store Manager – Taino Divers Rincón, PR Oct 2022 – Present
Manage operations, customer service, inventory, and budgeting for a dive shop and tourism business.
Supervise a team of 12, implement training, and lead performance reviews.
Utilize Fairharbor, Excel, and QuickBooks for operations and reporting.
Step in as Divemaster when needed to ensure safe and enjoyable guest experiences.
Head Bartender / Bar Manager – Aqua Pool Bar Rincón, PR Feb 2022 – Oct 2023
Managed bar operations in a fast-paced environment.
Handled staff scheduling, inventory, and kitchen operations when understaffed.
Business Development Manager – Rincón Diving & Snorkeling Rincón, PR Oct 2021 – 2022
Started as an intern and advanced to Divemaster and business development manager.
Oversaw marketing and client relations to increase bookings and grow brand reach.
Head Chef & Kitchen Manager – Kaña San Juan, PR Oct 2020 – Feb 2021
Solely operated a high-volume kitchen in downtown Condado.
Maintained food quality and cleanliness standards while training new staff.
Bartender – El Alambique Isla Verde, PR Feb 2020 – Feb 2021
Served guests in a high-pressure, fast-paced bar environment.
Managed multiple service stations efficiently during peak hours.
Grill Cook / Prep Cook – Cracker Barrel Crestview, FL Oct 2019 – Jan 2020
Prepared large volumes of food across all lines.
Maintained speed and quality during high-demand hours.
Head Cook – Pat’s Bar and Grill Hotchkiss, CO Apr 2018 – Apr 2019
Independently managed kitchen operations and served over 200 customers daily.
FEMA Contractor – Logistics and Technology Corpus Christi, TX Oct 2017 – Apr 2018
Oversaw logistics, accountability, and tech during disaster recovery deployments.
Worked in high-pressure environments with tight timelines and strict security.
Owner / Operator – Earth’s Breath Rogers, AR Jan 2016 – Oct 2017
Managed sales and in-home demonstrations of room and air purification systems.
Marketing Manager – PURE AIR SYSTEMS Rogers, AR May 2014 – Jan 2016
Led sales and marketing strategy, resulting in top-ranked performance regionally.
Oversaw digital campaigns, sales demos, and team performance tracking.
Co-Manager – Journeys Rogers, AR Oct 2011 – May 2014
Managed retail operations, staff performance, and visual merchandising.
Achieved personal and team sales goals, including $80K solo sales during holidays.
Education
High School Diploma – Rogers High School, Rogers, AR
Certifications
PADI Divemaster (in progress or certified)
CPR / EFR Certified
ServSafe Certified
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